Sophia Jackson
Human Resources Coordinator @ ATPCO
About
As an HR professional with a background in psychology and management, I’m focused on employee experience, Total Rewards, and people-centered operations. In my role as an HR Coordinator at ATPCO (Airline Tariff Publishing Company), I support benefits, compensation, payroll, and HR systems while contributing to initiatives that improve consistency, communication, and the overall employee experience. I’m particularly interested in the intersection of people and technology, including how AI and HR systems can be used to create more intuitive, accessible, and human-centered workplace solutions!
United States
Greater Indianapolis
Human Resources
Social Media Advertising, Benefits Administration, Lean Methodology, Project Management, Internal Audits, Financial Audits, Employee Wellness, Workday, Negotiation, Relational Leadership, Strategic Planning, Quantitative Methods, Market Research, Compensation & Benefits, Employee Relations, Critical Thinking, Microsoft Excel, Interpersonal Communication, Time Management, Detail Oriented
Experience

Human Resources Coordinator
Herndon, VA
ATPCO (Airline Tariff Publishing Company) plays a critical role in the global air travel industry by providing the technology and data that help airlines manage airfare pricing and distribution. I support Total Rewards operations across benefits, compensation, payroll, and HR systems. My role spans employee support, Workday data management, and process coordination, working closely with OD&L and HR Business Partners to ensure a consistent and accurate employee experience.
Education

Business Management
I pursued my Master’s in Management to bridge my background in human behavior with a strong foundation in business. Over the course of the year, I studied all core areas of business—including strategy, accounting, finance, spreadsheet modeling, law and ethics, leadership, and HR management—which significantly contributed to my professional growth. I collaborated with MSM peers, MBA and PhD candidates, as well as MSIS and MSF students, on projects addressing real-world business challenges, gaining hands-on experience in team-based problem-solving and cross-functional collaboration.

Psychology
My four years at Indiana University have been nothing but experiences of tremendous growth both educationally and socially. Academically, I have gained a robust and comprehensive education that has equipped me with essential knowledge and critical thinking skills in both psychology and counseling. Socially, I have had the privilege of engaging with a diverse and vibrant community, fostering meaningful connections, and developing strong interpersonal skills. I will forever be grateful for the staff and students I was able to interact with during my time on Bloomington's campus!
Sophia Jackson's Contact Information
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