Sophia Zhao

● Draft financial, statistical, narrative and/or other reports as requested. ● Compose reports and correspondences containing decisions that tend to establish precedents and which may commit a unit or superior to a course of action. ● Compile data as requested by Department Head using Bank Analyst Fiserv’s core system. ● Provide authoritative information that tends to establish precedents and which may commit a unit or superior to a policy or course of action. ● Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, in addition to all company policies. ● Prepare and distribute daily, weekly, and monthly retail banking reports to branches. ● Review retail banking invoices and submit to head of retail banking for approval. ● Assist in the implementation of new or revised Operation Policies and Procedures. ● Assist in coordinating all branch operations such as work schedules, meetings and trainings. ● Provide help to branch Sales and Service Associate as necessary. ● Assist in the ordering of branch inventory supplies such as Deposit/Withdrawal Tickets, GL Tickets and other centralize control items. ● Perform all job duties in compliance with applicable State and Federal laws and regulations. ● Any other duties and projects as assigned.

● Prepared journal entries for cash receipts and operating expenses ● Prepared financial reports such as the balance sheet and profit and loss statement for internal users and external users ● Reconciled bank accounts to ensure accuracy ● Processed payroll in a timely manner ● Prepared annual operating budget for properties ● Issued invoices to customers/tenants ● Monitored tenant receivable to make sure amounts due are paid on time ● Account payable: paid any debts incurred by the office ● Prepared and provided documents for annual tax return ● Prepared audited schedules, assist and interface with auditors. ● Monitored and purchased office supplies ● Provided clerical and administrative support to management as requested

● Posted client information into data system ● Monitored client data status and ensure accuracy ● Contributed to team effort by accomplishing related results as needed