Sonia O.

With over 11 years of professional experience, I bring expertise in team coordination, management, and customer service to my role as an Airport Ambassador at John Wayne Airport. Committed to enhancing guest experiences, I support the airport's mission of providing safe and efficient travel by delivering friendly assistance and clear navigation for travelers. My goal is to create a welcoming environment while contributing diverse perspectives and practical problem-solving to the team. At John Wayne Airport, I provide front-line support by giving directions, answering questions about airlines and gates, and assisting guests with terminal navigation. This role leverages my strong communication and interpersonal skills, honed during my tenure in property management and logistics. My ability to ensure seamless operations reflects a dedication to teamwork and exceptional service.