Song CHEN

Senior UX Designer @ Tencent

About

I am a UX and innovation designer. I have always 100% passion to create things. I am sensitive to people’s needs and use my human-centered design approach to gain interesting insights from them. I have a cross-cultural hybrid profile. In France and China, I accumulate a wealth of professional design experience in companies. I could link design with business and technology, to generate better impact. I have gotten my master degree at L’Ecole de Design Nantes Atlantique, an institution that is considered to be top 1 design school in France (By the latest SMBG). Thanks to my study there, I have completed my design thinking and reinforced my design tools and process. I could work step by step to observe and look for information, define the problems, think and analyze deeply, then create real strong solutions, deliver quality work at the end.

Country

China

City

Shenzhen

Industry

Internet

Skill

User Experience, Design Thinking, User-centered Design, Ethnography, Service Design, Innovation, Design Strategy, Adobe Fireworks, Adobe Photoshop, Illustrator, Adobe Illustrator, InDesign, Industrial Design, Sketching, Product Design, Persona, Storyboard, Brainstorming, Focus group

Experience

Senior UX Designer

Tencent

2014-9 - Present · 12 yrs 1 mo

Shenzhen, China

Build TIM Office (full platform) design from 0 to 1. I worked closely with PM and live users to identify new user experience proposals and explore more possibilities of collaboration and communication in office scenarios. Develop and promote new design processes suitable for Chinese company.

Innovation Designer

Orange

2013-4 - 2013-9 · 6 mos

Grenoble Area, France

"Fablab thinging" aims to discover new objects, new service of Orange in the future. I work with electrical engineers and computer engineers. We were commissioned to design and prototype five innovative products and services for Orange.

Product Designer

Groupe SEB

2012-3 - 2012-8 · 6 mos

Écully (Lyon), France

During the 6 mouths internship, I work on several projects about usage innovation spreaded over different business units. Main works on the usage innovation: Observe the user experience through the usage scenario. Find the problem of use and create the new product architectures. Others: Ergonomic test, sematic research, color and shape develop, 3D model

Product Designer

SUPOR Strategic Marketing Department

2009-11 - 2010-2 · 4 mos

Hangzhou, China

It is an electrical appliance and cookware company. I worked in strategy marketing dept. as an in-house designer. I learnt the knowledge about research, manufactory, and product management.

Education

L'École de design Nantes Atlantique

New Mobility

2010 - 2013 · 3 yrs

Speciality in master program “New Mobility”. Diploma project called “Personal Transporter”. A new individual transportation help tired people to walk in large exhibitions. Acquiring Project management, Human sciences (sociology, anthropology, psychology, semiology), Strategic marketing and design, Project communication, Intellectual property. Develop design skills and process cooperating with companies, Project management, Human sciences (sociology, anthropology, psychology, semiology), Strategic marketing and design, Project communication, Intellectual property etc.

Qingdao University

Product design

2006 - 2010 · 4 yrs

Learn design methods on project and creativity, Confidential projects in partnership with companies, Project communications (Sketching, 2D, 3D modeling, Rendering, Model-making), Design history and theory, Materials, Mechanical basis etc.