Sona Markaryan Aslanian

Customer focused, dynamic Program and Product Manager with 14 years of experience leading complex, high-impact technology initiatives that enhance user experience and deliver measurable business impact. I excel at defining product vision, optimizing roadmaps and workflows, streamlining processes and delivering solutions that meet evolving customer needs in operations, technology and real estate tech. Highly skilled in cross-functional collaboration, partnering with technology and business leaders and external vendors to ensure seamless execution of strategic initiatives. I have a proven track record of aligning technology and operations with business objectives, implementing scalable solutions, and solving complex challenges to maximize efficiency and minimize bottlenecks. I am able to anticipate customer technology needs based on business strategy and can strategically navigate stakeholder expectations. With a strong customer and stakeholder focus, I build and nurture critical relationships that enhance communication, trust, and long-term success. My leadership blends strategic vision with hands-on execution, making me a driving force in delivering transformative solutions that elevate organizational impact, ensuring that every product and program decision is rooted in delivering exceptional user experiences and driving long-term success. KEY SKILLS: • Functional: Project and Program Management, Product Management, Strategic Planning and Decision Making, Transition and Change Management, Operational Process Development, Business Development, Market Research Executive Leadership and Reporting, Financial and Contract Negotiation and Management, People Management and Team Building, Business Analysis and Development, Customer-Centric Mindset and Service Excellence • Technical: CRM Software Proficiency, Smartsheet, MS Professional Suite, ServiceNOW, Illustrator, SharePoint