Sonal Shrivastava

• Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents. • Conducting meeting with stakeholders, product owners and SMEs to gather and clarify business requirements. • Represented in Product Backlog refinement, Sprint Planning, Sprint Review, Sprint Retrospective ceremonies. • Creating User stories or Epics/Acceptance criteria/Business Documentations in the Product Backlog (Jira) which is accessible to all Stakeholders. • Work with the team to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization. • Create and/or provide comments into internal and external communications and user documentation. • Can effectively translates business needs into detailed requirements. • Serve as a liaison between Business and IT to assist or gather business requirements needed for system modifications, enhancements and implementations. • Collaborate effectively with stakeholders to elicit, define, and develop BSA deliverables for small, complex/non-complex initiatives. • Demonstrate natural sense of urgency and drive for outcome by setting and communicating clear expectations. Shows a commitment to going the extra mile for clients. • Familiarity with Agile methodologies as well as an understanding of Agile principles and can apply effectively with the practice. Maintains effectiveness while managing competing demands, dealing with frequent change, delays or unexpected events. • Strong team building skills. Ability to adapt well to different situations and motivate and support others to do the same.

• Managing requirement gathering sessions, performing requirement analysis and finalizing business solutions based on business requirements. • Identify epics and convert those requirements into user stories and acceptance criteria • Maintain product backlog, create product strategy, and prioritize features for each sprint • Actively involved in sprint planning, retrospectives, daily standups, and reviews • Assist functional testing team with test script preparation and reviews. • Works closely with the technical team to ensure project delivery as per the client's requirements. • Responsible for the user manual and project release guides. • Extensive use of JIRA application and using Burndown and Burnup charts, Kanban Board. • Training and mentoring of new or junior resources align with the project or team.

Completing the SDLC Process for production problems. Worked on preparing test plans, use cases and user Interface documents.Undertaken test case designing on Rational Quality Manager. Hand on Requisite Pro, Rational Quality Manager, Clear Quest, SQL and Web based application. Completing System and Integration Testing. Conducted JAD sessions.

Maintaining the relationship with the top management of corporate clients and assisting them during the course of the policy. Managing the data of joinees and resignees and keeping the account of premium summaries of every account.Preparing the MIS of business generated, underwriting and claims. Supervising the claim documents and ensuring timely settlement of claims. Assisting the client during the documentation process and ensure that policy is delivered to client on time.Initiating the underwriting formalities and ensure members are covered as per the cover amount