Sonali Arora

Processed month-end journal entries in BlackLine. Reconciled monthly customs, duty, interest, and tariff payments with zero errors. Conducted weekly meetings with AR/AP teams to resolve payment discrepancies, reducing errors. Presented reconciliation statements to stakeholders during monthly/Quarterly reviews. Implemented process improvements, increasing operational efficiency by 48%. Processed supplier pricing updates in JDE via Captaris and Smartsheet with zero backlog. I worked independently in a hybrid environment.

Managed cash office operations, including deposits, reconciliations, and discrepancies. Supervised 15+ cashiers, conducted training, and managed scheduling Leveraged SAP to maintain operational records and generate analytical reports Collaborated with procurement and sales teams on inventory forecasting, reducing stock issues by 50% Conducted cycle counts and variance analysis for informed decision-making Verified vendor invoices, matched purchase orders, and processed timely payments for supplies.

handle customer complaints, provide appropriate solutions for customer's problems and follow up to resolve any issues.

Processed student fee payments (cash, cheque, online transfers), posted receipts, and maintained accurate AR records. Monitored overdue balances, sent reminders to parents, and resolved payment discrepancies to improve collection efficiency. Prepared AR aging reports, tracked renewals, and supported month-end revenue summaries. Assisted the Center Manager with budgeting, expense tracking, and financial reporting. Ensured confidentiality, accuracy, and compliance across all student and vendor financial records.