Somik Banerjee
Resident Manager @ Shangri-La Group
About
Hospitality today is no longer defined by service standards alone, but by the ability to create relevant, differentiated experiences that truly connect with guests. With over two decades of international experience across India, Dubai, Hong Kong, Singapore, the Philippines, and Kuala Lumpur, I focus on reimagining luxury through innovation, cultural relevance, and strong commercial thinking. My role has evolved from operational leadership to shaping how hotels position themselves, drive revenue, and stay competitive in dynamic markets — with a strong interest in creating new experiences and unlocking alternative revenue streams. I have led large-scale operations, complex renovations, and high-performing teams, consistently delivering strong business outcomes while strengthening market positioning. I believe sustainable success lies at the intersection of people, product, and purpose. I am passionate about developing future leaders — creating an environment where talent can grow, innovate, and thrive — and actively support young professionals through my engagement with SHATEC. I also enjoy exploring new partnerships and business models across hospitality, lifestyle, and F&B to keep brands relevant and commercially successful.
Malaysia
Federal Territory of Kuala Lumpur
Hospitality
Restaurants, Revenue Analysis, Customer Satisfaction, Sales, Pre-opening, Micros, Fine Dining, Banquets, Hotel Management, Rooms Division, Food & Beverage, Hospitality Management, Restaurant Management, Hospitality Industry, Resorts, Hospitality, Catering, Menu Development, Banquet Operations, Staff Training
Experience
Resident Manager
Shangri-La Group
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Director of Operations
Shangri-La Group
Mactan Phillipines
EAM Food and Beverage
Shangri-La Group
Singapore
Director of Food and Beverage
The Mira Hong Kong
Hong Kong
-Leading the food and beverage culinary and service team ( 250 team members )at The Mira Hong Kong . -Food and beverage concepts include Yamm - International buffet Restautant with live stations and key focus on Japanese theme nights Cuisine Cuisine at The Mira- Michelin recommended Cantonese fine dining Whisk- Western ingredient focussed Restautant Vibes - Outdoor rooftop lounge bar Room One - cocktail bar at the lobby level Coco - Artisanal cake shop Banquetting faculties with state of the art AV technologies with capacity of 70 tables. Key task include -Driving innovation and quality across all food and beverage venues at The Mira. -Develop business plan and strategy to increase market share and build revenues. -Create key propositions differentiate food and beverage operations from the competitors -Recalibration of food and beverage venues -Driving the Food and Beverage promotional calendar -Create career opportunities for key team members within the organisation.
Food and Beverage Manager
The Mira Hong Kong
Hong Kong
Work closely with the chef on driving promotional calendar for all business units Develop key unique selling points for restaurants and bar Create unique memories and experiences for the guest. Focus on personalisation and offer seamless guests experiences across all venues Work closely with finance to help increase profitability of venues Create career opportunities for key performers within the team .
Food and Beverage Manager
Atlantis Resorts
Dubai, United Arab Emirates
Asst Food &Beverage Mgr/ Revenue Analyst
Atlantis Resorts
United Arab Emirates
Key highlights - develop the Food and beverage forecast and budgeting model - look at productivity ratios across all 26operating business units - monitors trends and develop action plan with business units heads to drive demand - Monitor beverage cost with weekly potential beverage cost . - Monitor wastages in kitchen ; bars and outlets and plan to reduce wastage - Monitor pricing for outlets and competition survey of competitive set
Restaurant Manager
Shangri-La Group
Dubai, United Arab Emirates
Work on sales calling and incraesing covers for restaurants Responsible for improving customer satisfaction scores for departments. Analyse expense statements and increase profitability for outlets
Restaurant Manager
Shangri-La Group
Delhi
Pre opening memeber responsible for ordering HEOS Departmental trainer for core practises and quality standards Setting par stocks Conducting dry runs Key member for Hygiene audit Devlop guest database and responsible for revenue generation for the outlets
Education
Cornell University
Strategic Marketing for Restaurants and Hotels
Cornell University
Leadership in Turbulent Times
Cornell University
Cornell University
Cornell University
Essentials in Hospitality Management
Somik Banerjee's Contact Information
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