Solange Gelman

Responsible for strategy, software development and implementation for baggage technology * Development and execution of multi-year technology roadmap * Program and portfolio management * Vendor management * Seeking automation and innovation opportunities for airports operation efficiency

Leading a team of Product Managers in defining and delivering product strategy and roadmap for the Sabre Loyalty Solutions including: E-commerce redemption, Frequent Traveler Suite, Profiles (Google Cloud hosted) and Loyalty Management System Integrations * Responsible for overall P&L ($3m annual), business vision, strategy, R&D investment, product management, marketing and sales support * Implementing new award booking flow in B2C ecommerce airline platform * Leading customer workstream to define the migration to the new Offer/Order Management System (OOM) * Manage capacity constraints and trade off analysis between competing priorities (Rally, Jira, Salesforce) * Vendor Management for third party Loyalty Management System partnership (Coupa)

Multi-functional leader accountable for large-scale enterprise software delivery for airlines around the world performing migrations to both the Sabre and Radixx Passenger Reservation System (PSS) * Areas of Responsibilities: Call Center, PNR/Reservations, Ticketing, IRROPS/Re-accommodation, Airports/Check-in, Self Service Kiosk, Weight & Balance, Data and Revenue Accounting Integrations * Effectively managed a portfolio of active global projects and ensure all projects are completed on time, within budget, and with the highest level of quality * Led a team of ~40 professionals across 8 different countries * Created successful global teams, developed talent, and built cross-functional team relationships to drive organizational and operational efficiencies * Implemented continuous improvement models/approaches * Negotiated and managed third party Vendor for staffing (SOW, Coupa)

Responsible for managing and overseeing the delivery of contracted business deals in Airline IT with a combined portfolio value of over $2b annually * Led large and highly complex multi-year Airline IT transformation programs, located around the world, and across multiple countries * Domains included: ecommerce, Call Center, Airports, Payments and Loyalty systems integrations * Accountable for program issues, change management, and resolutions * Coordinated resources, capacity constraints and project plans * Provided executive reporting on status, risks and issues

Consultant role for airlines newly migrating to the SabreSonic Check-in System; served as an SME for on-site workshops and engagements with airline customers * Gathered and analyzed business requirements to provide customized solutions and activate system configurations appropriate to each customer * Areas of expertise: Reservations and Ticketing, Airport Check-in, Ancillaries, Government requirements, Baggage handling, Interline check-in (IATCI) and Third-party ground handling (3PGH) and Messaging

IT Project Manager for Software Development in Sabre Sonic Check * Managed software development projects for TPF-based system

Software Developer TPF * Developed and maintained functionality in the SabreSonic Check-in System, as required by international and/or governmental regulations (i.e. DHS/Secure Flight)

Software Development Cobol * Developed and maintained capabilities in the batch billing system for an American telecom company

Software development consulting / financial industry * Performed System design, analysis and software development for CRM in financial industry