sofía santos

service and user experience designer

About

I'm part of a team that ideates and lands concepts for products and services. During this process, I conceptualize strategic ideas and prototype them out through sketches and mockups, digital and analogue; which in turn leads me to execute well thought, holistic designs.

Country

spain

City

madrid

Industry

information technology and services

Skill

graphic design, illustration, photography, indesign, graphics, information architecture, user experience design, user interface design, prototyping, adobe photoshop, service design, design research, design thinking, social innovation, concept development, adobe illustrator, web design, user experience, cocreation, adobe premiere pro, sketching, rapid prototyping, paper prototyping, storyboarding, mockups, process flow documentation, visual communication, user centered design, user scenarios, user research, ideation, user journeys, sketch app

Experience

user experience designer â internship

designit

2017-3 - 2017-12 · 10 mos

graphic designer

mexico tourism board

2014-6 - 2014-9 · 4 mos

english teacher

tutordidact

2012-9 - 2013-7 · 11 mos

aupair and english teacher

spanish family

2009-8 - 2010-6 · 11 mos

service and user experience designer

globant

user experience and user interface design intern in startup boot camp mobile

red tulip systems

2015-7 - 2015-9 · 3 mos

* Experience with user interface design patterns and standard UCD methodologies * Wireframing * Prototyping * Creating visuals in Lucidchart * Controlled vocabulary study * Flowchart & Callouts * Using Invision prototyping tools * Conducting Think Out Loud user testing

volunteer graphic designer

tealure

2015-2 - 2015-7 · 6 mos

Tea Packaging Design Tealure was founded with the goal of discovering the most unique, pure, fresh and best-tasting teas available and sharing them with the world. We work exclusively with small family-owned farms in remote regions of Nepal, and support innovation and dedication to quality through sourcing only labor intensive teas. Unlike other tea companies that use distributors and brokers, Tealure is committed to the direct model, offering you an opportunity to work directly with the importer.

Education

h2i institute

2016-1 - 2017-1 · 1 yr 1 mo

efti escuela fotografía

photography

2010-1 - 2010-1 · 1 mo

efti escuela de fotografía

photography

2010-1 - 2010-1 · 1 mo

american school of monterrey

Activities and Societies: Soccer Team

universidad complutense de madrid

design

2011-1 - 2014-1 · 3 yrs 1 mo

Graphic Design : Branding, logo, editorial -Methodologies of visual communication -Problem-solving through the use of type, space and image -Creating visual representation of ideas and messages. -Set Design -Illustration -Photography -History of Design -Anthropology design thinking

universidad de monterrey

architecture

2010-1 - 2011-1 · 1 yr 1 mo

Architecture History I - Architectural drawing - Design History I - Composition I - Modelling I

aalborg university

architecture

2014-1 - 2015-1 · 1 yr 1 mo

The structural design of shared information environments. -The art and science of organizing and labeling web sites, intranets, online communities, and software to support findability and usability. -An emerging community of practice focused on bringing principles of design and architecture to the digital landscape. -The combination of organization, labeling, search and navigation systems within websites and intranets. "used in the words architect of foreign policy. I mean architect as in the creating of systemic, structural, and orderly principles to make something work — the thoughtful making of either artifact, or idea, or policy that informs because it is clear" - Richard Saul Wurman