sofia borges

senior strategist

About

Check out my portfolio at: sofiaborges.co

Country

united states

City

miami

Industry

computer software

Skill

microsoft office, powerpoint, microsoft excel, research, management, photoshop, time management, teamwork, indesign, illustrator, leadership, spanish, marketing, front end development, user interface design, keynote, english, organization, wordpress, user experience, shopify, microsoft access, facebook

Experience

senior strategist

royal caribbean cruises, ltd.

2018-12 - Present · 7 yrs 10 mos

client success manager

speedetab

2016-12 - 2017-5 · 6 mos

* Central point of contact for over 100 restaurants in Miami, NYC, LA, and D.C. * Responsible for the complete onboarding & managing of every restaurant on the platform * Brought daily customer service issues down by about 75% by improving the Point of Sale app for venues * Led & managed entire Brand Ambassador sector of the company, from hiring to scheduling * Ran several email campaigns and coordinated special promotions per restaurant to boost Marketing

Education

our lady of lourdes academy

2009-1 - 2012-1 · 3 yrs 1 mo

ironhack

design

2017-1 - 2017-1 · 1 mo

american university

international business

2012-1 - 2015-1 · 3 yrs 1 mo

ironhack

web development

2016-1 - 2016-1 · 1 mo

Control flow/Data structures * Ruby on Rails * Software architecture (MVC) * Relational databases * APIs * Test driven development * HTML * CSS & Bootstrap * Javascript * jQuery * Responsive design * Github