Soaham J.

• Orchestrating Zion’s next-gen delivery engine across Cloud, Data, and AI engineering reliability, automation, and scale into every engagement. • Expanding the CloudScale MSP platform into an agentic-operations model, where AI agents proactively self-diagnose, self-heal, and optimize client environments across AWS and Azure. • Leading secure modernization for public-sector workloads, embedding NIST-aligned Zero Trust controls, continuous compliance, and GenAI-assisted incident analysis. • Building a federated multi-agent observability fabric, unifying telemetry, FinOps insights, and real-time governance recommendations. • Scaling a certified team of architects and AI engineers to transform how customers consume Cloud and AI-as-a-Service. Focus Areas: Agentic AI for Operations (AIOps) • Cloud Strategy • AWS/Azure • Zero Trust • NIST Compliance • Data & Automation • Program Leadership • Cost Intelligence

• Driving the Agentic AI revolution, architecting secure and governed multi-agent frameworks for chat, search, and enterprise workflow automation. • Building an AI fabric where agents reason, collaborate, and act automating data prep, visualization, and remediation with full transparency. • Spearheading RAG and Governed AI deployments on Azure OpenAI and AWS Bedrock, ensuring guardrails, security, and explainability. • Launching 12+ deploy-ready GenAI use cases, helping organizations move from idea to demo in under 30 minutes. • Establishing federal-grade AI security and monitoring (SOC 2, HIPAA, traceability, and policy-based access) to position ZionAI as a trusted AI partner. Focus Areas: Agentic AI • RAG • Multi-Agent Orchestration • GenAI Ops • Prompt Governance • Security & Compliance • Visualization & Insights • Product Innovation

• Strategic technology leader with 20+ years of experience in building and leading high-performing engineering and product teams. • Proven expertise in developing and executing innovative technology strategies that accelerate business growth and digital transformation. • Deep understanding of emerging technologies including Cloud, AI, Automation, and DevOps, and their impact on enterprise innovation and scalability. • Strong communicator and collaborator, skilled at aligning technical execution with business strategy and engaging stakeholders across all levels. • Developed and launched a next-gen cloud-based platform, driving a 20% increase in revenue and strengthening market competitiveness. • Led end-to-end cloud migration of legacy infrastructure, resulting in multi-million-dollar cost savings and improved operational efficiency. • Implemented a secure Automation and DevOps framework, reducing time-to-market by 50% and enhancing product delivery speed and reliability.

• Build the Cloud and DevOps practice for AWS and Azure

• Leading strategic planning, decision-making, and execution for the Bank’s next-generation software-defined infrastructure platform and global operating model. • Driving global IT standardization, efficiency, and cost optimization, while fostering a service-oriented culture focused on consistent outcomes, strong controls, and compliance with governance and regulatory standards. • Overseeing IT infrastructure operations for the Bank’s Enterprise Applications (HR, Marketing, Finance), Information Security, Legal, Risk, and Compliance, across on-premises and virtual environments.

• Managed production support teams for Nextel/Sprint and Cingular (now AT&T) accounts, leading IT engineers across web, app, and database infrastructure. • Oversaw planning and deployment of new environments and hosts in Production and DR setups. • Supported non-hosted customer accounts (T-Mobile, US Cellular) for Enabler and Telegence products.