snehal shelar
Operations Manager @ Pawsindia
About
Seeking a position to utilize my skills and abilities in computers with dedicated efforts and to associate myself with an organisation that offers educational growth while being resourceful, innovative and flexible. As of now, I am employed at Pawsindia, an ecommerce platform under the company name Windlock Project Pvt Ltd, where I have been serving as a Client Servicing Manager for the past 1 year and 10 months. During my tenure, I have gained valuable experience in managing client interactions, handling our website on Shopify, and overseeing aspects of shipping and the shipping dashboard. While I have thoroughly enjoyed my current role and acquired a basic understanding of Shopify, my interest lies in expanding my knowledge and skills in the field of Human Resources. I am particularly drawn to roles that allow me to leverage my strong communication skills, honed through client interactions, and contribute to the success of the team. I am eager to explore opportunities in Human Resources and believe that my current skill set, coupled with my commitment to continuous learning, would make me a valuable asset to any HR team.
India
Mumbai
Non-profit Organization Management
Problem Solving, Product Development, Manufacturing Process Improvement, Logistics Management, Vendor Management, Customer Service, Leadership, Communication, HR Management
Experience

Operations Manager
Mumbai, Maharashtra, India
Key Responsibilities & Achievements: • Managing and overseeing all warehouse operations. • Handling official website-related work including updates and coordination. • Communicating with marketing agencies for planning and execution. • Coordinating with the accounts team for all payment-related activities. • Demonstrating strong leadership qualities with effective team handling. • Excellent problem-solving abilities and communication skills a. Managed incoming customer calls, addressing their inquiries and resolving issues promptly. b. Provided support through email and WhatsApp chat services. c. Proficiently operated Shopify platform, handling various tasks. d. Uploaded and listed new products on the Shopify website. e. Monitored and updated stock inventory, ensuring accurate in-stock and out-of-stock marking. f. Facilitated collaborations with new vendors to list their products on the website.
snehal shelar's Contact Information
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