sneha harish

Collaborated with technical and non-technical stakeholders to define and document business processes and requirements, gathering information and processing data to identify areas where current (As-Is) business processes could be improved. Supported communications and training to build awareness and ownership at the function level. • Utilise use cases, wireframes, and user stories to define software and functional requirements for project implementation, streamlining workflow and increasing efficiency by 15%. • Implement various data modelling techniques to define how information is stored and flows through organisational systems, improving employee data access by 10%. • Employ a combination of statistical analysis and intuition to define, validate, and combine datasets across multiple sources for accurate problem identification and resolution. • Analyse and simplify statistical data, using MS Excel to interpret and present data insights, highlighting issues and opportunities, resulting in a 12% increase in data-driven business decisions. • Implement Direct solution testing and debugging documentation processes, offering system issue support for seamless project execution, achieving a 20% efficiency improvement in project execution. • Draft new Standard Operating Procedures (SOPs), Work Instructions, and Guidelines, coordinating with stakeholders for comprehensive documentation. • Conduct and support new and existing documentation review cycles, ensuring accuracy, alignment with organisational objectives, and compliance with regulatory standards.

Collaborated with multiple clients to conduct comprehensive business process analyses, increasing operational efficiency and reducing process cycle time. Developed and documented business requirements, facilitated stakeholder workshops, and led cross-functional teams in process improvement initiatives, achieving significant cost savings. • Collaborated with diverse clients to conduct comprehensive business process analyses, resulting in a 15% increase in operational efficiency and a 20% reduction in process cycle time. • Developed and documented business requirements and process workflows for multiple clients, ensuring a 95% accuracy rate and facilitating seamless implementation of process improvements. • Conducted data analysis and performance measurement to identify bottlenecks and areas of improvement, resulting in a 10% reduction in error rates and a 25% improvement in customer satisfaction. • Leveraged process automation tools and technologies to streamline workflows and reduce manual efforts, resulting in a 30% reduction in processing time and a 20% cost savings. • Provided clients with regular status updates and progress reports, ensuring transparency and maintaining a 95% client satisfaction rate.

Conducted extensive audits and executed extensive process reviews throughout divisions and departments to ensure conformance to quality requirements and legal obligations. Updated internal procedures and system standards, highlighted technical upgrade segments, and enacted proposed modifications. • Utilised bookkeeping, Income Tax return filing, indirect tax filing (GST), cess calculations and payments, and final accounts preparations expertise for business budgeting and forecasting. • Performed rigorous analysis on project financials, forecasting 15% revenue growth, optimising 10% cost reduction, and ensuring timely delivery of reports and recommendations. • Maintained regulatory compliance by conducting thorough periodic audits, implementing 100% adherence to financial regulations, and mitigating risks through proactive monitoring and analysis. • Developed IFRS disclosure checklists for financial statements, ensuring compliance with regulatory standards, conducting detailed reviews and facilitating seamless audit processes. • Partnered with management to generate monthly Management Information System (MIS) reports, facilitating precise business performance monitoring and prediction and enhancing decision-making processes. • Scrutinised client financial statements and tax audits, employing critical analysis to detect discrepancies and provide recommendations for improvement, resulting in a 10% increase in customer satisfaction.

Utilised financial modelling, quality assurance, and risk management protocols to optimise operations, fostering efficient logistics processes while maximising profitability and minimising operational vulnerabilities. Employed Click Up to streamline project workflows, enhancing communication and project efficiency. • Led medium to low-complexity innovation pilots, driving recommendations for business process enhancements through technology application and resource optimisation, resulting in a 16% decrease in budget inefficiencies. • Conducted moderate-to-complex analyses, collaborating with stakeholders to create deliverables and artefacts that streamline operations, resulting in a 10% improvement in workflow efficiencies. • Performed extensive market research and directed redesigning new customer experiences for products and services, enhancing overall customer satisfaction by 15% through innovative approaches. • Monitored, analysed, and communicated innovation metrics to senior management, identifying key growth opportunities to enhance innovative performance and foster growth. • Coordinated the organisation’s data migration project, ensuring the accuracy and integrity of data during the transition to the new ERP system, providing automated workflow and improving process efficiency by 13%. • Analysed inventory data, forecasted demand, optimised stock levels, maintained accuracy in inventory management and reduced carrying costs by 10%.