Smriti Bhagat (she/her)

- Picked projects to introduce new channels of communication - Responsible for revamping the communication strategies to assure improvement in customer engagement and satisfaction - End to End management of the communication repository, which included - designing the workflow of the campaigns, creation of the templates, UAT testing, quality and compliance check, and data validation - Comparative analysis of the communication sent out by competitors in the BFSI space - Conducted an analysis of the communication campaigns of the persistency team by building a dashboard for VOC and accordingly taken corrective actions to improve the process flow - Vendor and Invoice Management

- Introduced a new Community Engagement format in the institute started by TEDx - TED Circles - Organised a virtual TEDx event amidst the Pandemic, which resulted in not just a spike in viewership but also a cross-border audience

As the Licensee and Organiser, I led a team of 15 to capture the spirit of TED by sparking community connections and igniting conversations around inspiring ideas that change perspective. Our team was responsible for rebuilding and organizing the event after a hiatus of four years, which included event production, speakers training, community management, team & partners acquisitions, and more, all while serving diligently the important mission of TED- “Ideas worth spreading”. Core Responsibilities: Curation – - To curate the TEDx talks hosted in the institute, which involved scouting for ideas to editing the talks, and building a relationship with each of the speakers invited - Ensured that the content was in line with the TEDx content guidelines Marketing and Communications – - activated community through offline engagement events - managed the social media channels to promote the talks and the annual event; curated the creatives and ensured end-to-end execution of the same - was responsible for all the internal and external communication to all our partners and stakeholders Logistics and Production – - Building the event day plan and ensuring execution of the same - Managing a team of volunteers - Responsible for the post-production tasks – overseeing the video and the final cut of the video

- Was awarded Summa Cum Laude in the Summer Internship Program (Batch of 2020). - Managed and led a global team virtually to prepare the Dipstick Assessment for the Digital Strategy Module for SMEs during my term as an intern at the organization. - Worked with the CEO to prepare a framework to assess the performance of SMEs across 10 industry segments in the Digital Marketing Domain.

- Was responsible for documenting all the projects of RGVN since its inception. - The project was managed single-handedly by me and it covered everything from the budget to the impact of every project undertaken by RGVN. - A great learning experience of how an NGO works and the myriad projects undertaken by them.