Smita Surve

Cloud Strategy – Help global enterprises decide their cloud adoption strategy by o Assessing their application portfolio, supporting services & current infrastructure o Identify potential high value cloud use cases & opportunities o Recommend Cloud Destination – IaaS / PaaS / SaaS o Develop Indicative business cases o Recommend cloud journey & define high level approach to POC Cloud Connectivity – Help world’s largest Service Provider develop a secure & scalable cloud connectivity service using Public/Private/Hybrid peering options Cloud Service development – Help UK based Service Provider build IaaS offering for its enterprise customers Digital Consulting: - Expertise in Service Design of ‘Smart’ solutions like Smart Car etc. - Experience in Creating & drafting proposals for Digital Readiness Assessment, Digital Transformation Strategy & Customer Experience Design Transformation Consulting: - Develop implementation strategies that address transformation requirements and engage appropriate internal/ external teams to deliver right outcomes - Develop governance, reporting, communications & operational policies to align with overall transformation ITIL/ITSM Consulting: - ITIL/ ITSM implementation - Target Operating Model - KPI Definition & monitoring, Dashboard design (Business / Operations), Reporting, SLA, OLA, UC's Telecom OSS/BSS: - Extensive experience in Telecom OSS/BSS in various roles like Process Design, Solution Design, BA & Transformation Consultant - Telecom OSS – E2E OSS from Order Entry till Service Activation - Telecom BSS – POS, CRM , Billing Process Consulting: - Process design, Process Improvement, Process Re-engineering - Apply standards like Lean Six Sigma, ITIL , ISO Business Analysis: - Requirements Gathering, Elicitation & Management - Write BRD FRS, User Stories, Acceptance Criteria’s, RTVM - Agile & DDD Presales - Prepare Proposals & Pro-active Pitches - Participate in war rooms and work closely with Sales teams