Slava Francis

Working in the Office of Strategic Transformation & Delivery, supporting institution-wide initiatives that strengthen how the university operates, delivers services, and transforms in alignment with strategic priorities. Partnering with academic, research, and administrative leaders to plan, implement, and sustain changes related to people, processes, technology, and organizational capability. Providing expert guidance on change strategy, readiness, stakeholder engagement, communications, education, and adoption planning. Leading change activities for complex transformation initiatives and fostering a culture of change leadership and continuous improvement across the university community.

Key role is ensuring new change initiatives introduced into the University meet the intended business objectives by increasing adoption of the change. Focused on the people side of change, including changes to business processes, technology, job roles and organizational structures. Primary responsibility is to create and implement project and program related change management strategies and plans that maximize business benefits. Accountable for demonstrating the value of OCM by delivering tangible results through a collaborative and structured approach to managing the people side of change.

Key role was ensuring change initiatives met business objectives on time and on budget by increasing employee adoption and usage. Focused on the people side of change, including changes to business processes, systems, technology, job roles and organizational change. Primary responsibilities included creating and implementing change management strategies and plans that maximize employee adoption and usage while minimizing resistance.

Accountable for performing a range of duties related to product marketing in the Gaming Product division of the Lottery and Gaming Services branch. Responsible for coordinating the development, implementation and assessment of marketing promotions and events across slot, vlt and bingo gaming networks.

Established and developed sales and marketing strategies to achieve financial and operational objectives of the company. Liaised with Microtec's key partners to develop and implement strategies for communicating with customers via various promotional activities and special events.