Skanda Chinni

Skanda Chinni

Senior Program Manager - Digital Initiatives @ Lulu Retail

About

Management professional with over 13 years of experience in delivering Customer Success through Business Intelligence, Loyalty, CRM, E-Commerce & Analytics Consulting. Demonstrated history of working for clients across Hypermarkets, Health, Fashion, Jewellery & QSR in the Middle East, Turkey, USA, UK, and Europe. Loves narrating stories by leveraging data-driven insights. Believes and invests in nurturing strong and motivated teams. Key Highlights: 1. Worked with one of the largest Hypermarket chain in the Middle East design their loyalty program, by working closely with the C-level management 2. Led the e-commerce transformation for a major Global QSR brand in Turkey which generates annual revenue of over 7 Mn USD 3. A key contributor to the digital transformation initiative for a UK based QSR brand to drive insight democratization among all internal business units 4. Designed and implemented a robust Omni-channel CRM plan for a global Burger giant in for their business units in the Middle East

Country

-

City

United Arab Emirates

Industry

Information Technology & Services

Skill

Customer Relationship Management (CRM), E-commerce, Project Management, Business Strategy, Marketing Strategy, Competitive Analysis, Business Intelligence (BI), Microsoft PowerPoint, Microsoft Excel, SAS, QlikView, Storytelling, Team Management, Customer Loyalty, PRINCE2, SQL, Democratization, Customer Success, Data Analytics, Analytics

Experience

Lulu Retail

Senior Program Manager - Digital Initiatives

Lulu Retail

LinkedIn
2022-11 - Present · 3 yrs 11 mos

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

Alshaya Group

Manager

Alshaya Group

LinkedIn
2021-10 - 2022-11 · 1 yr 2 mos

Dubai, United Arab Emirates

Digital14

Program Management - Digital X1

Digital14

LinkedIn
2019-10 - 2021-10 · 2 yrs 1 mo

Abu Dhabi, United Arab Emirates

Capillary Technologies

Customer Success Manager

Capillary Technologies

LinkedIn
2017-2 - 2019-10 · 2 yrs 9 mos

Dubai, United Arab Emirates

Capillary Technologies

Account Manager

Capillary Technologies

LinkedIn
2016-4 - 2017-2 · 11 mos

Bangalore

Capillary Technologies

Analytics Consultant

Capillary Technologies

LinkedIn
2015-4 - 2016-3 · 1 yr

Bengaluru Area, India

Capillary Technologies

Senior Business Analyst

Capillary Technologies

LinkedIn
2013-8 - 2015-3 · 1 yr 8 mos

Bengaluru Area, India

Mu Sigma Inc.

Senior Business Analyst

Mu Sigma Inc.

LinkedIn
2013-1 - 2013-8 · 8 mos

Bengaluru Area, India

Mu Sigma Inc.

Business Analyst

Mu Sigma Inc.

LinkedIn
2011-10 - 2012-12 · 1 yr 3 mos

Bengaluru Area, India

Education

Birla Institute of Technology and Science, Pilani

Birla Institute of Technology and Science, Pilani

LinkedIn

Biology/Biological Sciences, General

2006 - 2011 · 5 yrs
Birla Institute of Technology and Science, Pilani

Birla Institute of Technology and Science, Pilani

LinkedIn

Chemical Engineering

2006 - 2011 · 5 yrs

Skanda Chinni's Contact Information

Email

******@***.com

Phone

(**) *** ****

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