Siyao Qin

• Managed newly opened delivery networks across major cities in Texas and the Midsouth, ensuring operational efficiency. • Analyzed performance indicators to enhance sorting processes, leading to improved productivity. • Collaborated with IT teams to develop training materials, facilitating system adoption across multiple regions. • Achieved a 99% 24-hour delivery rate in Houston by managing delivery service provider performance.

• Conducted local market research to assess business environments, regulations, and competition in target areas, securing suitable warehouse facilities to meet operational requirements.

• Managed and streamlined the supply chain processes to improve efficiency and reduce costs. • Implemented advanced Excel skills to optimize team workflow, increasing productivity by 20%. • Built and maintained strong relationships with suppliers to ensure reliable equipment supply for future projects. • Implemented ERP system during the bidding process, resulting in a 16% decrease in process times compared to before. • Led the team using effective Requirement Planning to meet all project deadlines and objectives. Managed and improved team dynamics through clear and efficient communicating • Applied data analysis in reviewing of supplier performance to identify areas for improvement and increase efficiency.

• Determined the priority level for each of the malfunctioning occurred in the equipment, allocating resources to adequately fix the problem without impacting the production process on the following day, achieved 100% up time in factory floor during the internship period.

• Evaluated the terminal's daily service level, forecasted the next day's service level based on the day's data, and developed contingency plans. • Helped the team deal with emergency scenarios like Typhoon terminal operations and summer vacation travel rush. Maintained operations during these scenarios to minimize impact on travelers.