Siva subramaniam M

Accomplished chief manager with 17+ years of hands-on experience in IT, production engineering, and digital transformation across banking and financial services. My expertise spans API development, large-scale infrastructure automation, cloud migration, and production support for high-availability financial applications. I specialize in turning complex technology and operational challenges into opportunities for agile delivery, higher reliability, and measurable business outcomes. 🌟 Core Strengths API & Digital Transformation: Successfully led end-to-end API integration for 500K+ customers, ensuring 99.8% platform uptime and minimal critical incidents. Delivered large-scale cloud migration and process automation to drive operational excellence. Production Reliability: Directed L2/L3 support teams for client onboarding, KYC, and document management systems, achieving 99.95% SLA compliance and reducing incidents by 60% through proactive monitoring and predictive analytics. Infrastructure Automation: Managed Agile teams for IT infrastructure automation, cutting manual workload by 70% and delivering annual operational savings of $0.5M. Expert in DevOps practices for Unix, Oracle, and Windows environments. Technology Leadership: Implemented advanced monitoring and incident management using Grafana, Splunk, and Kafka, and guided successful migrations of financial systems with 100% data integrity. Team Development: Mentored and coached technical professionals, fostering continuous improvement, cross-functional collaboration, and 90% team retention. 🏆 Recognitions Successfully delivered 50+ high-impact projects. Multiple awards and commendations for quality, service reliability, and project delivery across international banking operations. Consistently achieved top business metrics, including cost reduction, system reliability, and service excellence. I am passionate about driving innovation and actionable results by leveraging technology, process optimization, and collaborative leadership. Open to connecting with professionals and organizations dedicated to excellence in digital transformation and IT management.