Siti Norshahada Abdul Halim
Center PMO & SMP Implementation Manager @ Alcon
About
Dynamic and dedicated professional with extensive experience in customer service, medical device complaint handling, and project management. Proven track record in ensuring compliance with regulatory standards, driving process improvements, and managing stakeholder communications. Skilled in leadership, team management, and strategic program implementation.
Malaysia
Selangor
Medical Device
Team Leadership, Self-Driven Problem Solving, Crisis Navigation, Critical Thinking, Presentation Skills, Stakeholder Management, Transition Management, Cross-Center Operation, Project Management Office (PMO), Project Management, Lean Six Sigma, Problem Solving, Leadership, Regulatory Compliance, Teamwork, Customer Service Management, Multitasking, Microsoft Office, Customer Service, Microsoft Excel
Experience
Center PMO & SMP Implementation Manager
Alcon
Selangor, Malaysia
Center PMO & SMP Implementation Asst. Manager
Alcon
Selangor, Malaysia
Medical Complaint Handling Specialist
Alcon
Petaling Jaya, Selangor, Malaysia
Customer Service Executive
Startek Malaysia
Selangor, Malaysia
Education
Universiti Kebangsaan Malaysia
Genetics
Siti Norshahada Abdul Halim's Contact Information
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