sissi liu

business analyst

About

* 4yrs as a Business Analyst / Quality Assurance, collaborating with cross-functional teams throughout SDLC to ensure that the product is driving the attainment of business goals by deploying innovative processes * Translate and interpret business needs into technical requirements along with impact and risk analysis, able to address both product and process challenges and propose for enhancement * Hands-on experience in eliciting and formulating requirements, creating test plans, designing and executing test cases, identifying and tracking defects and providing training * Strong passion for business and technology, excellent interpersonal skills and hard working, highly organized and self-motivated, perform calmly under pressure and deliver on-time

Country

united states

City

new york

Industry

information technology and services

Skill

software business analysis, software quality assurance, project management, software development life cycle, agile methodologies, test automation, manual testing, user acceptance testing, regression testing, functional testing, microsoft word, microsoft excel, microsoft powerpoint, visio, lucidchart, jira, tfs, java, python, vmware, sql, eclipse, xml, css, windows, ni labview, latex, confluence, canoe, mac os, oscilloscope, xpath

Experience

quality assurance software tester

bluewrist inc.

2018-1 - Present · 8 yrs 9 mos

* Created test plans to ensure that action items are identified and documented as per technical requirements * Established Test Case Management in JIRA and improved testing quality by 30% with end-to-end traceability * Automated and decreased the build package verification process significantly from 30mins to less than 5s * Supported Application Engineers to reproduce software issues in-house for development team to investigate * Utilized Lean Six Sigma to deploy continuous improvement initiatives in testing processes and techniques * Reinforced validation strategies and approaches to improve software repeatability, reliability and robustness

software testing engineer

continental

2014-1 - 2017-1 · 3 yrs 1 mo

* Acted as primary contact for online inventory management project and liaised with other business units * Adopted and followed Agile/Scrum methodology closely throughout the Software Development Life Cycle * Evaluated project requirements gathered from internal teams and contributed to specification refinement * Informed key stakeholders of the implication of changes timely and conducted status update every 2 days * Contributed in test plan creation and hosted training sessions for both development team and end users * Collaborated with other departments to seek cross-disciplinary opportunities to improve product compatibility * Hosted bi-weekly knowledge sharing sessions and shared lesson-learnt within the department

business analyst

bluewrist inc.

2018-1 - Present · 8 yrs 9 mos

* Collaborated with CTO and managers to refine requirements with emphasis on software technical capabilities * Leveraged business orders to create a first-of-its-kind matrix in the company to list out system level gaps * Consolidated multiple client requirements, ensured effective communication and cut preparation time by 50% * Coached team in understanding complex scenarios and provided actionable tasks and steps for completion * Developed a tool to reduce the project setup time from 25mins to 15mins and provided technical support * Initiated, designed and deployed innovative software development and delivery processes with managers * Supported and performed user acceptance testing to ensure that the documented requirements are met * Introduced a new defect logging and tracking process resulting a 20% increment in JIRA ticket turnover rate