sissi asperti-burns

About

Dynamic, versatile professional with diverse experience in all aspects of new business development, hospitality operations, and retail store functions. Exceptional skills combined with proven ability to perform with an array of high-end sales development with jewelry and fashion, unique and trend setting home furnishings, and customer relations initiatives. Expert with managing processes, procedures, and sales approaches that promote customer satisfaction and improve efficiency; accomplished in all areas of employee relations with keen ability to identify, build, and maintain long-term client and intra-organization relationships. Demonstrated strong sales and service skills that further develop talent through training, improve team work, enhance productivity, and contribute to sustainable business performance.

Country

united states

City

laguna beach

Industry

hospitality

Skill

brand awareness, microsoft office, management, fashion, sales, retail sales, hospitality, event management, store management, restaurants, customer service, hospitality management, crm, strategy, hotels, hospitality industry

Experience

banquet server

montage hotels & resorts

2014-11 - 2015-8 · 10 mos

Friendly and courteous Banquet Server, talented in creating a warm and welcoming atmosphere for guest and co-workers. Bringing enthusiasm, dedication and an exceptional work ethic in a fast paced and luxurious environment.

retail sales associate

montage hotels & resorts

2013-1 - 2014-11 · 1 yr 11 mos

Charged with sales directives for high-end clothing and accessories for men and women, inclusive of monitoring displays and shelving arrangements, customer service resolution, supplier consultations, and item returns.

server and bartender

mediterraneo restaurant

2006-1 - 2008-1 · 2 yrs 1 mo

operation manager

mollen antiques abc carpet & home

2004-1 - 2006-1 · 2 yrs 1 mo

Managed antique furniture and home accessory offerings in a high-end store internal business unit with customer service resolution, hiring and training, financial management, marketing and advertising strategy collaboration, purchases and returns, and inventory controls.

sales manager

misuraemme abc carpet & home

2003-1 - 2004-1 · 1 yr 1 mo

Led sales staff in high-end internal store business unit with custom made Italian line of furnishings with oversight of training initiatives, customer service, strategic sales planning, collaboration with marketing and advertising campaigns, and sales floor monitoring.

store manager

ud concept store

1999-1 - 2003-1 · 4 yrs 1 mo

Oversaw designer clothing boutique outlet for men and women, inclusive of sales floor monitoring, cash drawer and credit processing, customer service resolution, product displays and layouts, inventory, training staff, profit and loss, payroll submission, scheduling, and collaboration with senior management in marketing initiatives. Actively participated with selection of key fashions from Paris, Milan, and London to drive customer traffic and sales.

retail sales associate

ud concept store

retail sales associate

lugano diamonds

2014-2 - Present · 12 yrs 8 mos

Managing all aspects of sales functions in fine jewelry store with client consulting, customer service resolution, credit and account processing, ongoing sales training and initiatives, maintaining displays, jewelry cleaning, and active participation with promotion strategies. Lead efforts to establish relationships with customers to promote long-term sales and build positive image for business.