gagan bhatia

gagan bhatia

general manager

About

Customer services,Security profiler,Document expert.

Country

india

City

delhi cantonment

Industry

aviation & aerospace

Skill

german, adaptation, team leadership, timely decision making, quality control, quality management, customer satisfaction, customer service, long term customer relationships, confidentiality, product knowledge, self confidence, self starter, safety, safety and security, security, airlines, flights, aviation, training, civil aviation, management, aircraft, operations management, airport management, airline management, flight safety, iata, charter, commercial aviation, a320, aircraft maintenance, freight, customer relationship management, air charter, airports, aviation security

Experience

corporate industry in airlines

executive general manager

corporate industry in airlines

aurea aviation private limited

general manager

aurea aviation private limited

2019-7 - Present · 7 yrs 3 mos
naqel express

gateway manager

naqel express

2019-3 - 2019-7 · 5 mos

look after Cargo & airport operations handling for Naql Express with the full Facility set up Of cargo customer relations at King Fahad DAMMAM international airport, look after customs clearance, as per local authority update on day to day basic etc

aurea aviation private limited

deputy general manager

aurea aviation private limited

2018-7 - 2018-11 · 5 mos
aurea aviation private limited

bussiness developement manager and trainings

aurea aviation private limited

2017-1 - 2018-2 · 1 yr 2 mos

Overall management and responsibility for the airport operation in the region. Responsible for staff, leadership, service standards and company KPI targets at airports. Advise & direct airport managers on policy decisions and daily operations. Responsible for airport budgets. Liaise with 3rd party suppliers & handling agents in order to get excellent service at an excellent price. Adhere to government & local authority policies and procedures. Experienced in route launch & operational ‘start-ups’ around the network.

aurea aviation private limited

manager

aurea aviation private limited

2016-1 - 2016-12 · 1 yr
kam air

station co-ordinator and flight controller

kam air

2008-3 - 2010-1 · 1 yr 11 mos
air china

nodal officer and security in charge india

air china

2008-2 - 2012-11 · 4 yrs 10 mos

Airport operation & SECURITY RELATED FUNCTION LIKE MANUAL UPDATING AS PER BUREAU OF CIVIL AVIATION SECURITY GUIDELINES OR LOOK AFTER PROFILING RELATED,PASSPORT ISSUE,OR ATTEND VISA TRAINING FOR KNOWLEDGE FOR NEW RULES REGULATION IN INDIA IMMIGRANTS,OR PREAPARED D.G.C.A.RELATED WORK LIKE TAKE OR SUBMEETING NEW STATION FLIGHT MANUAL AS WELL AS LOOK AFTER NEW UPDATES OR FOLLOW LATEST GUIDLINES OR TAKE SUMMER OR WINTER WEATHER FLIGHT PLAINNING OR COMPLETE OUR STAFF QUIRES OR PREPARED ROOSTER & LAST BUT NOT THE LEATS CARGO AS WELL AS PREPARED FLIGHT ROUTING OR LOADING INSTRUCTION TO CAPATIN OR FLIGHT DISPATCH

air china

corporate security ,safety operations and customer experince relations

air china

2007-1 - 2012-10 · 5 yrs 10 mos
kam air

flight cordinatore

kam air

2007-10 - 2008-3 · 6 mos

Job DescriptionKnowledge of managing general administration of large work force and multi locationsGood knowledge of managing residential facilities, vehicles and its maintenanceGood knowledge of liaison with various agencies, immigration, public departments, customers and other regulatory authoritiesGood knowledge of statutory compliancesGood commercial acumenShould have good inter personal relation skillsStrong in building network/relationshipCommanding and positive approachSupervising various administrative activities and shall have good control on overall administrationManage security support and fleet driversAble to resolve employee grievanceWell versed with administrative systems and controlsCreate conducive atmosphere and lead the team with care and affectionIncline towards local talent developmentExperience:

klm

customer service executive

klm

2003-3 - 2007-9 · 4 yrs 7 mos

check-in ,passenger services , baggage services on world tracer system or manual also ,make-up or baggage services at B.M.A or ramp also with the help of load master making last instruction report at the ramp or systematic Instruction on workstation setup for prevention of pasenger or human remain notice to captain Give onsite and offsite classes type massage forward to head of department

qatar airways

airport operations and security cordinater

qatar airways

2012-12 - 2015-12 · 3 yrs 1 mo
air china

nodal officer customer services and head of operations

air china

2008-1 - 2012-11 · 4 yrs 11 mos

Education

economics

1984-1 - 2000-1 · 16 yrs 1 mo

Activities and Societies: excellency in every thing

chatrapati sahuji maharaj kanpur university, kanpur

chatrapati sahuji maharaj kanpur university, kanpur

business administration

2006-1 - 2008-1 · 2 yrs 1 mo
panjab university,chandigarh

panjab university,chandigarh

2002-1 - 2006-1 · 4 yrs 1 mo

gagan bhatia's Contact Information

Email

******@***.com

Phone

(**) *** ****

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