siobhan kennedy

limerick, munster, ireland

About

I am highly skilled and accomplished across multi-functional roles in both Ireland and the US. These include software training, operations, IT network administration, large infrastructure systems validation and program management. My varied experiences provided motivation to pursue a BSc in psychology and an MSc in organisational psychology. I am now seeking to leverage my expertise and abilities in a role that develops organisational processes which maximize employee engagement, performance and retention.

Country

ireland

City

limerick

Industry

higher education

Skill

management, testing, leadership, qualitative and quantitative research methods, team building, program management, servers, networking, cloud computing

Experience

software trainer

fas irish national training and employment authority

1994-1 - 1996-1 · 2 yrs 1 mo

* Provided practical training in various locations for the 'Return to work for women' initiative. Skills included; * Assessing individual/group training needs * Planning, preparing and researching lessons * Teaching students to navigate and master a Microsoft OS platform and use desktop programs * Organising, developing and delivering learning activities * Preparing teaching materials * Spending contact time with students on an individual or group basis * Checking and assessing students' work and giving feedback

limerick, munster, ireland

network administrator

sumicem opto electronics

1996-1 - 1998-1 · 2 yrs 1 mo

Maintenance and support of internal network (70 users), and software training needs.

senior test analyst

dell

2001-5 - 2006-10 · 5 yrs 6 mos

* Support and deployment of Dell Servers, Storage and Virtualization products and services. * Support Product Group in the inception, design and execution of complex server solutions over the full life cycle of product development. * Implementation of networked systems, products and processes with consideration of total system performance, capacity, security and cost objectives. * Integration and reliability testing of solutions.

systems administrator

teles ag

1997-10 - 2000-7 · 2 yrs 10 mos

* Maintenance and support of organisational computer systems, including local area networks (LANs), wide area networks (WANs) and telecom system (120 users). * Installation, implementation and upgrades to network hardware and software. * Maintenance of network and computer system security. * Data collection for evaluation and optimization of network and system performance. * Software and application training for all end-users.

global planning pm

dell

2007-1 - 2009-1 · 2 yrs 1 mo

* Ability to perform in a fast-paced, dynamic team environment and manage multiple projects at once. * Development and management of strategy and social media content for Dell Community Forums. * Integration of social media to external websites. * Cultivation of partnerships with internal stakeholders to develop and merge content for online articles and blog posts. * Identification and engagement with viral trends.