Siobhan Blancaflor

Manage congestive heart failure (CHF) Bundle for two system hospitals; implement standard work for treatment of CHF across HHC (7 Hospitals) system; develop process map for CHF patients with key stakeholders; collaborate with IT to develop a condition-specific report; coordinate post-discharge standard work for CHF patients; partner with GoHealth Urgent Care to implement IV Lasix initiative and ED avoidance strategy; identify post-acute care centers of excellence for chronic conditions; develop scorecards and report cards for post-acute care partners; assist with integration of newly acquired hospital’s post-acute care network; implement wellness strategies for the employee population; standardize screening process for wellness vendors; stratify chronic conditions across employee population to identify trends; present post-acute care strategy to CMS Affinity Group for chronic condition management

Worked with adult community PCPs to identify barriers to care and implement process improvement strategies to close gaps in care; collaborated with ACO practices and implemented workflows that align with ACO quality measures; developed and monitored internal dashboard for practice outreach and key initiatives; recommended strategies to improve quality initiatives; worked closely with the Director of Population Health to operationalize 2019 Incentive Program

Project management; Performed deep-dive analyses of physician practices; formulated strategies to improve practice operations; provided innovative solutions to reduce gaps and minimize waste in practice operations; project management; evaluated processes, developed process maps, facilitated identification of gaps and assisted in the design of solutions for operational improvement; point person for nThrive related questions/training within the organization; supervised interns

Educated physicians and managers regarding effective use of data; communicated with physician leaders concerning productivity data; performed baseline assessments; aligned operational performance with financial performance

Projects included: Process Improvement Deep Dive Analysis, Employee Satisfaction Initiative, Streamlining the Onboarding Process, Implementing a System for Standing Orders in the Lab, Patient Experience Surveys Initiative, Nursing Uniform Implementation, Development of a Yearly Handbook, Implementing New Guidelines for Traumatic Brain Injuries in the ICU, Development of a Tracking System for Providers’ Unspecified Code Usage, Developing an Exit Survey