Sinothando Maphanga

Strategically plan and manage logistics, warehouse, transportation and customer services Direct, optimize and coordinate full order cycle Set team goals and objectives to contribute to overall business strategy through Individual Development Plans and Performance appraisals. Achieve required customer service levels by proactively managing vendor performance in accordance with their contracts, drawing up SLA’s and evaluating suppliers. Create visibility, drive efficiencies and optimization through the end-to-end supply chain. Consolidate and validate monthly forecast information and ensure material availability. Analyse expenditures and other financial information to develop plans, and budgets for increasing profits as well as improving services. Analyse, highlight and manage warehouse constraints across the supply chain team as well as transportation risks. Drive and lead the development of a high-performance culture ensuring delivery of year-on-year savings and service level enhancements. Ensure adherence to and compliance with governance, risk policies, procedures and compliance policies. Keep track of quality, quantity, stock levels, delivery times, transport costs and process efficiencies.

• Coordinate production workflow for one or multiple products. • Plan and prioritize operations to ensure maximum performance and minimum delay. • Reconcile and review supply and Inventory calculations to ensure material availability. • Delivered an 8-week operational plan to fulfil the required Customer Service Levels at Optimal Costs and adjust weekly based on the production line performance. • Determined material, equipment as well as labour requirements for production to fulfil forecasted demand. • Analyse back orders, current orders as well as forward/ forecasted orders. • Liaised with sales and manufacturing teams to ensure on-time and in full (OTIF) delivery and inform on changes to production schedules. • Monitor jobs to ensure they will finish on time and within budget. • Address issues when they arise aiming for minimum disruption. • Served as a champion for the Sales and Operations Planning process to ensure change management and execution of S&OP process. • Drives planning process improvements and optimization of SC cost.

• Responsible for leading, managing and deploying business improvement initiatives. • Performed cost/benefit trade-off analysis and ROI business cases for recommended projects involving processes, systems and/or technology change. • Worked with complex data and turned it into clear actionable insights. • Provided onsite training and coaching of teams on the continuous improvement methodologies including but not limited to 20Keys, Lean Six Sigma, RCA, SMED, TOC and OEE. • Accurately compiled and analysed trends of daily production outputs line reports in a timely manner. • Identified potential problems as well as project risks and proactively recognised solutions to address in advance. • completed gap analysis through value stream mapping, recommended and implemented innovative and cost-efficient business processes. • Prepared business impact analysis in liaison with line managers on any change that is imposed on the current operational environment. • Provided input into to the documentation, formalisation and validation of the to-be concept and design proposals. • Facilitated process evaluation, governed deployment and guided Standard Operating Procedure workshops with stakeholders when implementing new and/or improving process to ensure best practices.

Project Management, Principals of Finance, Foundation Strategic Leadership & Management, Communication & Negotiation Skills, Global Economy of Business, Marketing & Sales Management, Information & Knowledge Management, Personal Effectiveness, Building Relationships & Teams and Presentation Skills