Sinem Merzifonluoglu

* Responsible for managing all human resources functions for +4500 employees in 8 sites across Turkey. * Partner with other leaders in the organization to establish and implement country HR strategies align with global agenda. * Lead a team of 40 HR Professionals, including 4 unit managers (Employee Relations - Payroll, Talent Acquisition, Training & Development, C&B and Corporate Communications). * Manage talent acquisition process to meet aggressive recruitment needs & timelines. * Design, plan and maintain the employer branding activities to ensure the company web, social media, and job advertisements meet the talent acquisition objectives. * Develop and Implement competitive and cost-effective C&B Plan (C&B policy, on-cycle and off-cycle reviews, salary benchmarks, benefit plans). * Implement performance management process align with global agenda. * Manage talent review and succession planning process, facilitate senior level sessions with global HR. * Initiate corporate academy and competency development center, design a career management system. * Identify opportunities and develop innovative solutions to provide a better employee experience. * Manage HR Operations. Implemented SAP Time Management project to optimize the payroll process of +4500 employees. * Execute HR budget process. *As a member of the Global HR Committee, take an active role in Global HR Projects

* HRBP of Bancassurance Field Sales, Finance, and IT Functions. * Managed performance management, organizational talent review processes and developed succession plans. * Executed C&B process, including entry fees, salary and bonus planning, and sales employees’ commission calculation. Analyzed and evaluated external market data and maintained compensation structure within the organization using Hay and Towers Watson's methodology. Reviewed C&B policies and made necessary updates. * Designed and performed all HR analytics reports including local and global mandatory HR-related reports. * Managed HR budget process including annual employee cost management, comparing forecast and actual data.

* Designed and coordinated Human Resources Certificate Program for universities' continuing education centers. * Prepared and managed HR projects based on customer needs.

* Implemented overall salary, bonus and benefit systems. * Managed the process of salary surveys and benchmarking, coordinating and providing data to external compensation survey company (HAY Group). * Prepared annual salary increase proposals and send to regional compensation to review. Communicated to business heads. Input all salary increase recommendations in line with local/regional guidelines. * Managed off-cycle salary increases regarding job growth, replacement, etc. and followed up with regional teams gathering local and regional approvals. * Run and analyzed reports from the global compensation system. * Reviewed existing benefit programs, (private health insurance, private pension plan, life insurance, lunch allowance, car allowance, employee assistance program) implemented new employee benefit programs, identifying and researching suitable benefit providers in the market. * Guided and coordinated the HR Shared Services for updates. * Participated in Global C&B projects. * Managed HR corporate governance and employee relations, monitored changes in local employment regulation provided guidance to HR Shared Services Unit. * Followed up court cases working close with legal department and external law firms. * Updated all HR policies and procedures in line with the local regulation/global/regional guidelines. * Executed the disciplinary policy, calling disciplinary committee, and conducting HR investigations. * Working close with local finance team for all compensation related issues.

* Provided support to line managers in the recruitment process managing in-house/agency recruitment processes and agreements. * Maintained and updated company policies and HR processes. * Managed all employee relations issues. * Implemented Global HR projects in the country. * Managed Performance Management and Leadership Development process supporting line managers with employee development and performance management issues. * Executed C&B process including administration of company insurance and medical plans. * Led payroll process; prepared monthly and annual HR reports. * Prepared all necessary HR Data for Budget process working closely with finance, sales, and operations functions * Managed learning and development process in the local entity, working with line managers and identified training needs in line with business objectives. * Analyzed global employee engagement survey, presented Exco and line managers in order to take required action plans. * Developed and delivered internal communications. * Coordinated employee motivation activities and engagement programs (events, team activities).

* Communicated customer requests to management. * Maintained an awareness of all promotions and advertisements * Promoted actively company’s loyalty program. (Promoted HBC credit card)

* Managed recruitment and selection process. * Coordinated “Veripark Software Development Training School”: conducted selection of company interns, communicated with technical universities to invite successful students to training school. Developed training materials, processes, and procedures to ensure the effectiveness of training delivery. * Reviewed workflow and job description.

* Managed all recruitment and selection processes. * Established and maintained HRIS system records. Updated company policies. * Followed up Labour Law and SGK regulations. Provided consultation to line managers. * Managed payroll process and prepared monthly reports to line managers. * Developed and implemented ISO 9001:2000 Quality Management System in the company. * Managed and maintained Quality Internal Audit Program. * Conducted the implementation of the new HRIS system (NETSIS). * Executed employee motivation activities and engagement programs (events, team activities).