Simone Pinheiro

Head of Ecommerce @ Danone

Country

Brazil

City

São Paulo

Industry

Food & Beverages

Skill

Marketing digital, Experiência do usuário (UX), Indicadores-chave de desempenho, Marketing por e-mail, Gestão de relacionamento com o cliente (CRM), Process Improvement, Project Management, Supply Chain, Supply Chain Management, Business Strategy, Management, Leadership, Management Consulting, Strategy, Strategic Planning, Operations Management, Logistics, Project Planning, Transportation, Demand Planning

Experience

Head of Ecommerce

Danone

2024-4 - Present · 2 yrs 6 mos

São Paulo, Brasil

Ecommerce and Marketplaces Director

Océane

2021-4 - 2024-4 · 3 yrs 1 mo

São Paulo, São Paulo, Brazil

Fullcommerce, Marketplace In & Out, Customer Service Director

Beleza na Web

2015-8 - 2021-3 · 5 yrs 8 mos

São Paulo Area, Brazil

- Head of fullcommerce operations - Head of marketplaces out - integrations, set up and daily operation - Head of marketplace in - product definition, development and daily operation (hunting and farming)

Business Implementation, Customer Service and Corporative Project Manager

Beleza na Web

2014-3 - 2015-8 · 1 yr 6 mos

São Paulo Area, Brazil

- Responsible for fullcommerce stores - Head of market place implementation and operation - Project management for all companies areas - Led process and KPIs implementation as Head of Customer Service - Process redesign and improvement actions implementation for logistics - Freight costs control and on time delivery projects implementation - Process redesign for other areas: product launch, commercial, fraud analysis

Business Implementation & Project Management Consultant

Integration Consulting

2012-6 - 2014-3 · 1 yr 10 mos

São Paulo Area, Brazil

- Experience in planning and implementing projects, risk analysis and change management at projects of: new warehouse operations, M&A, new payment method for door to door company, CSC launch

Supply Chain Consultant

Integration Consulting

2011-5 - 2012-6 · 1 yr 2 mos

São Paulo Area, Brazil

- Experience in Order to Cash, S&OP, Demand Planning, governance models and process redesign projects. - Working for Consumer Goods, Retail, Construction and Pharmaceuticals companies.

PMO and Process Improvement Coordinator

Natura

2010-6 - 2011-4 · 11 mos

São Paulo Area, Brazil

- PMO for Commercial Inovation projects - Process redesign, KPIs definition and monitorin, and guarantee process compliance with standard practices of the companys Projects Office - Responsible for Governance and Strategic Planning

Process Improvement Leader Latin America

Vopak

2009-4 - 2010-5 · 1 yr 2 mos

Greater Buenos Aires, Argentina

- Process-efficiency improvement at the 7 Latin American subsidiaries. - Implement process improvement projects at Peru and Ecuador - Planning and implementing Lean Methodology and quality tools - Creation, maintenance and monitoring processes KPIs and companys balanced scorecard

Management Trainee Brazil

Vopak

2007-11 - 2009-3 · 1 yr 5 mos

- Job rotation at the main areas of the company - logistics, commercial, HR, safety, finance - focusing on process learning and strategic projects development