Simona Costina Lupea

• Monitor stock levels and identify purchasing needs • Track orders and ensure timely delivery • Update internal databases with order details (dates, vendors, quantities, discounts) • Maintaining a healthy relationship with the suppliers • Research potential vendors • Conduct market research to identify pricing trends • Evaluate offers from vendors and negotiate better prices • Prepare cost analyses • Maintain updated records of invoices and contracts • Follow up with suppliers, as needed, to confirm or change orders • Liaise with warehouse staff to ensure all products arrive in good condition

* Sales force support activities (scheduling visits to partners, providing essential information for visits, management of the client portfolio, potential clients and dealers, preparing regular sales meetings, preparing technical seminars and various meetings between the company and clients) * Support Sales Director and the General Manager in the management of the sales department (reports on the activity of the sales department, other sales department reports, status regarding the client portfolio and the relationship with clients) * Physical and electronic archiving of sales contracts of contract addendum * Follow-up of the process of contracts implementation, contract addendum and implementation of price schemes. * Management of customer information activities (design of notification templates, sending notifications, tracking and reporting customer feedback, management of various information campaigns, audience management, segmentation of the audience, the design of the various web-forms required in the audience management). * Interacting with the various contacts in the group of companies (monthly reports on portfolio of clients and portfolio of potential clients, regular reports on activity of the sales department, reports on the status of different sales department projects and customer relations department, management technical certifications and certificates issued by different organizations) * Key user in SAP ERP Project

•Mail and Phone correspondence •Receiving visitors and notifying contacts in company •Providing meeting rooms with the necessary materials for meetings •Filing, distributing and archiving of mail correspondence •Drafts the business correspondence necessary to carry out the daily activity •Ensure the transmission of documents, packages by courier •Scanning invoices in the information system and sending them to customers or internal departments •Providing travel logistics for the management of the company (hotel, transport, reservations) •Fill reports required by management •Procurement of office supplies and cleaning products •Convenes participants in company meetings •Participate in the organization of events within the company

• Registration of clients in the information system and ensuring that tourist fill the tourist card. • Preparation of all necessary documents for tourist accommodation • Distribution of clients to rooms. • Computerized evidence of the clients: arrivals, departures, reservations in order to avoid overlapping. • Responds to customers' phone calls and provide all requested information. • Collaborates with the maintenance and cleaning staff in order to avoid customer complaints. • Ensuring that customer fill the satisfaction survey. • Daily preparation of: handover-receipt report, planning, situation of free rooms, and log of daily releasing rooms • Billing and cashier activities • Registering customer complaints and actively acting to resolve the complaint and informing the management. • Promoting customer service. • Efficient resolution of all requests.

* Responsible for cooking, preparing, serving, packing and storing food * Follow safety instructions issued by the employer * Conduct all duties in way that do not affect the health and safety of themselves, work colleagues or customers.