Simon Doidge
Interviewer Support Assistant @ Office for National Statistics
About
A natural troubleshooter with solid lateral thinking skills, I like to make things efficient and effective. I have proven that I can adapt and learn new skills at work but also at home where I like to embrace and learn new technologies. I am currently using the following criteria for finding my next role. Availability: January 2025 Location: I am able to work fully remote with a devoted office and good connectivity. I am also happy to work from an office or a hybrid role in the below area (my ability to travel is limited). https://www.google.com/maps/d/edit?mid=1jIYEOs3XiK5GCMAv-nJ3bOOKQJuaqLQ&usp=sharing Shift: Office hours Mon-Fri Role: Ideally, I am looking for a data driven analyst role to expand on my MS SQL / SSRS/ SSMS experience. I also have strong experience with PoS systems, retail environments and administrating VOIP telephony systems. I am equally as happy to adapt to other less tech orientated roles that could benefit from my skillset. My focus is on a permanent, full-time position.
United Kingdom
Fareham
Cosmetics
HTML, Cascading Style Sheets (CSS), Difficult Situations, Service-Level Agreements (SLA), Queues, Communication, Customer Relationship Management (CRM), Dashboards, Troubleshooting, Microsoft Office, Customer Support, Service Desk, org, Organization Skills, Time Management, Virtual Network Computing (VNC), SQL Server Reporting Services (SSRS), Cisco Meraki, Microsoft Excel, Voice over IP (VoIP)
Experience
Interviewer Support Assistant
Office for National Statistics
L2 Service Desk Analyst
The Estée Lauder Companies Inc.
Segensworth, England, United Kingdom
• I currently support retail stores in a 2nd line helpdesk role, having progressed from Intern and 1st line support. • Most days I am taking the lead on ensuring the primary PoS systems are communicating and resolving MSSQL database issues. • My most recent success has been collaborating with ZOOM to roll out a new VOIP system. I produced all the documentation and training along with giving technical and configuration advise to the project manager. Taking Ownership + Fast paced environment + Managing Workload
Retail Supervisor
Toolstation
Involved in all aspects of management, from back of house financial and delivery work to supervising the trade counter. Key Holder + Allocating Workload + Ensuring Stock Accuracy
A/V Content Producer
ODDesigns
Self Employed + Website Creation + Stock Footage Sales
Quality Coordinator
Nicholls & Clarke
Glazing factory + Quality Assurance + Calibrating Tools and Stress Testing
Resourcer
Prime Recruitment
Technical & Engineering Sector + Assessing CV’s + Database Cleansing
Admin Manager
Now Survey
Recruiting Staff + Sourcing Office Equipment + Testing Mobile Solutions
Customer Service Rep
Azzurri
Technical Helpdesk + Tier 1 PBX Support + Logging and Assessing Breakdowns
Customer Service Advisor
British Gas
High Volume Call Centre + Conflict Resolution + Cross-selling
Education
Solent University
Media Technology
Simon Doidge's Contact Information
Phone
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