simon cappello

Account Manager for new business and maintaining a large existing business portfolio. Negotiation and validation of clients rates with maintaining industry competitive pricing and growing company revenue. Continuous review and update of clients KPI and SOPs. Exposure to logistics sectors with wide client portfolio such as Beverage, Coffee, Renewable Energy Projects and out of Gauge Cargo logistics. Assertiveness of colleague’s information on current or future business details. Engaging with innovative ideas to move forward in an efficient and cost-effective manner. For example to combine multiple shippers cargo at origin stations in the US or South China to build FAK containers. Understanding the nature of different origins, information to provide or request in first communication. Combining with the knowledge to provide a tailored service on the domestic delivery. Start to finish quality management for all clients to provide ultimate service.

Supervise aquatic environment, enforce facility rules to maintain patron’s safety and facility housekeeping Quick and Logical thinking to respond to medical emergencies Customer service skills developed with friendly relationships with patrons and crowd control Mechanical maintenance on pumps, fluid lines, testing and safety equipment Safe chemical handling, measuring and stock control for supreme water quality Liaise with colleagues for regular facility training drills as team leader