Silvia Martins
CEO, Co-Founder @ FIVE Validation
About
Silvia is Brazilian electrical engineer and entrepreneur with over 23 years of experience in the Life Sciences industry, working mainly in the biotechnology, pharmaceutical, medical device, and cosmetics sectors. She has an international background with specialized training in GAMP5® and FDA 21 CFR Part 11 in England, SAP® validation in Germany, and data integrity and governance in Denmark. Lives in the Netherlands, Silvia serves as the CEO and co-founder of FIVE Validation, a company dedicated to simplifying regulatory compliance. She is the visionary behind GO!FIVE®, the digital validation platform, and is also responsible for the content of the FIVE Academy training platform. Her work focuses on accelerating and optimizing processes with robustness, traceability, and compliance, supporting companies in integrating the ESG culture, particularly in the Social (S) and Governance (G) pillars. Beyond her corporate role, Silvia is available to connect companies from anywhere in the world with the Pastoral do Menor de Sorocaba, in São Paulo, Brazil, an institution aligned with the United Nations’ Sustainable Development Goals (SDGs) and recognized for its social impact, benefiting more than 1,100 children and adolescents in vulnerable situations every day.
Netherlands
Utrecht
Pharmaceuticals
Pharmaceutical Industry, Microsoft Office, Microsoft Excel, Project Management, Strategic Planning, Biotechnology, GMP, Clinical Trials, PowerPoint, Pharmaceutical Sales, Clinical Research, Microsoft Word, Oncology, Validation, Marketing Strategy, Change Management, Customer Service, Sales Management, Lifesciences, Sop
Experience

CEO, Co-Founder
Sorocaba/SP and Leiden, The Netherlands
• Provide high-quality deliverables for Life Sciences clients in turn-key projects, time-material allocation, and training for validation projects based on paper • Administer the life cycle of technical projects from initial systems/network planning & technology acquisition through installation, training, and operation • Design SaaS Validation Paperless system according to requirements in collaboration with the software development team, resulting in clients’ satisfaction • Responsible for validating automation systems, IT and QC software • Ensure the highest levels of performance & client satisfaction by developing, implementing and tracking departmental procedures and quality standards • Manage 34 co-workers, raising their level of performance above expectations by providing advanced training, guidance, and directions

Life Sciences Business Developer
• Guided life science projects from lead generation, budget negotiation, and client updates to the presentation of high-quality deliverables • Drove Cross-functional engagement internally to develop and deploy vital sales and delivery infrastructure to build a sustainable Life Science vertical business • A trusted advisor to customers for relevant technical processes within the Life Science vertical via well-established domain knowledge • Identified opportunities for business and convert to lead/inquiry generation and ultimately to an order, effectively leveraging the Sales organization. • Achieved client satisfaction by aiding Sales team & Proposals team to select the right products/solutions that met client needs technically & otherwise • Maintained client relationships and ensured client loyalty via excellent customer service that met all client needs appropriate to their business • Performed validation of automated systems including authoring of documents that comply with GAMP4 and GAMP5 guidelines such as QP (Quality Plan), FS (Functional Specification, Hardware Design Specification (SDS), Software Design Specification (SDS) and System Acceptance Test Specification (SATS).
Silvia Martins's Contact Information
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