Simrat Malhotra, MA

Overseeing core HR operations while driving strategic impact through process optimization and AI adoption initiatives. As a member of Inizio’s AI Pioneers group, collaborating on communications and training to support digital transformation across the Canadian team. Supporting the full employee lifecycle, including benefits administration, payroll reporting (including year-end), and employee relations. Leading key initiatives such as updating the Canadian Employee Handbook and SOPs to align with evolving legislation, advancing pay equity efforts, and strengthening compliance across Workers’ Compensation Boards nationwide

Provided comprehensive HR support and streamlining processes. Responsibilities included meticulous organization and maintenance of a digital repository for HR records, facilitating efficient access to critical information. Administered benefit plans. Collaborated with the Recruitment team, initiated background checks, and created new hire packages, ensuring compliance and up-to-date documentation in HRIS system.

Contributions encompassed a pivotal role in transitioning from Nethris to ADP, involving testing integrations between ADP and Workday for a seamless transition and optimal system compatibility. Additionally, there were substantial contributions to the organization's certification process, ensuring strict adherence to OQLF regulations.

- Created an inclusive learning environment, improving students' writing and critical-thinking skills skills through tailored feedback. - Managed the digital learning platform, organized peer-review sessions to enhance engagement and academic performance. - Supported faculty by facilitating discussions and providing instructional assistance for undergraduate courses.

Translated client requirements into actionable analytical specifications, applying industry best practices to overcome challenges and deliver impactful outcomes. Conducted comprehensive assessments of organizations' environments, identifying change barriers and optimizing analytical frameworks. Developed hypotheses, executed analyses, and provided actionable recommendations, uncovering growth opportunities and mitigating risks. Proposed action plans and designed qualitative research studies to address organizational challenges, informing decision-making processes. Ensured the quality of statistical analyses and contributed to assessing deliverables by consulting statisticians. Applied microeconomics principles to address policy problems, fostering effective collaboration, leading team meetings, and utilizing frameworks for well-designed solutions in case studies.

Led comprehensive market research for strategic expansion, meeting all project deadlines and delivering valuable insights for informed decision-making. Developed employer-focused materials on company positioning, growth opportunities, and potential U.S. expansion locations. Executed a data-driven consumer survey, analyzing results to refine products and enhance customer satisfaction. Conducted in-depth market analysis, generating strategic insights for branding and expansion. Collaborated with DC-based outdoor venue founders to develop a go-to-market strategy, resulting in actionable plans for growth and market penetration.

Collaborated closely with a client to conduct a comprehensive project scope assessment for their small start-up in the competitive ecommerce landscape. Implemented targeted marketing plans and visually appealing materials, which increased web traffic and customer engagement, significantly boosting the client's visibility. Leveraged a data-driven approach to identify key growth opportunities, inform strategic decision-making, and optimize marketing campaigns, leading to measurable growth and enhanced ROI in the highly competitive ecommerce market.

Led a 10-member team, overseeing marketing strategies that generated $5,000 revenue in a three-day surplus inventory liquidation sale. Built a loyal customer base of 40+ repeat clients through personalized services. Coordinated day-to-day operations, streamlined processes, and managed employee performance. Spearheaded the opening of two new boutiques in different cities.