Silvia Bao

Managed daily communication with international clients, ensuring efficient handling of product inquiries and order processing. Orchestrated the full sales cycle from quote-to-order, including contract review, logistics, and after-sales support. Translated business and technical documents and maintained organized sales data archives. Sourced products and obtained competitive quotations from domestic suppliers and factories to meet client needs. Organized overseas exhibition participation, managing logistics, client meetings, and lead generation. Committed to ongoing professional development in international trade and business negotiation skills.

1. Responsible for daily communication with overseas clients, including email correspondence, conference calls, and online discussions, ensuring efficient responses to product-related inquiries and handling order requests. 2. Assist the team in completing the full process from inquiry to order signing, including preparing quotes, reviewing contracts, tracking order progress, arranging shipments, and providing after-sales support. 3. Undertake the translation of internal and external documents from English to Chinese, including business correspondence, contracts, and technical materials, and be responsible for the systematic organization and archiving of sales data and reports. 4. Based on client needs, search for matching products on 1688 or collaborate directly with factories, providing timely quotation information to clients. 5. Continuously update professional knowledge, including import and export trade processes, product industry information, and business negotiation skills, to enhance personal English proficiency and business capabilities. 6. Organize and plan overseas exhibitions, including: registration for participation, preparation of materials and samples, logistical support, client reception, contract signing, and maintaining client relationships.

I am taking charge of creating an AI model for predicting the performance of AI agents. Some of the tasks that I was involving in includes: ● Develop predictive models ● Tune parameters to improve the performance ● Read papers and implement networks ● Data process and analyze the pattern and trend of the data ● Develop and test new algorithms ● Build data visualizations AI Models: LSTM, GRU Tools: Tensorflow 2.x, Keras, SQL, Python 3, matplotlib, Jupyter.

As a Contractor, I am making much use of Machine Learning technologies for the followings: 1. Reduce noise in images 2. Super-resolution of images 3. Anime Colorization, 4. Segmentation for auto-driving. Model that are being used here: AE, VAE, GAN, U-NET, ResNet, SqueezeNet, MobileNet, ... Tools: Tensorflow 2.x, Keras, Python 3, OpenCV, Jupyter.

I was working as a Web Programmer: I developed two Tax Calculation Systems for this company. And I was responsible for the coding, design and layout of a website according to a company's specifications. Tools: HTML5, CSS3, JavaScript, Bootstrap4.

I was responsible for collecting target customers, return visits regularly; contact customers, comprehensively answer the project situation, proactively follow up and contact interested customers, negotiate the terms of the contract, and go through the relevant procedures for signing the contract.

I was doing some work on marketing management , for example : 1- B2C: Encourage people to install Qunar App and show its benefits to them. I succeeded in making many people using it. I was among who made Qunar App a successful booking and traveling App in China. 2- B2B: I was taking charge of visiting big hotels in China and convince them to join Qunar App. I also succeeded in this. 3- Business Development: I was giving concrete advice to help the company for making new market strategies.

Besides business courses I studied Statistics, Probabilities, Mathematics for Accounting, Finance. We also took courses in C Programming Language and Database. The final project was about Product Development.