Stella C.

Salesforce Marketing Cloud & Campaign Automation Executed high-performing, data-driven brand campaigns in SFMC using Journey Builder, Automation Studio, and AMPscript to drive engagement and conversion. Managed end-to-end campaign operations, including segmentation, testing, deployment, and reporting — achieving measurable lift in engagement metrics. Improved Salesforce and SFMC integration through workflow automation, user permission design, and API synchronization. Partnered with enterprise clients to create personalized omnichannel journeys (email, push, in-app) that aligned with customer lifecycle stages. Optimized deliverability and design fidelity across platforms using Litmus and advanced HTML/CSS QA workflows. Built mobile-responsive applications with React, Next.js, and Flutter; implemented OAuth/REST APIs and optimized backend services in Node.js/Express with Zod validation. Designed and developed a cost-effective in-house survey platform inspired by Qualtrics, G2, and SurveyMonkey, eliminating 100% of third-party survey expenses. Authored API and workflow documentation and streamlined CI/CD pipelines for faster deployment cycles and marketplace readiness. Full Stack Development & Technical Enablement Contributed to GQX, a climate-responsibility app helping students make sustainable choices by tracking their environmental impact and engaging in green initiatives. Built core features such as a school-based marketplace, leaderboards, and real-time chat using Socket.io. Designed responsive interfaces with Figma and Flutter; implemented scalable APIs in Node.js to ensure secure data flow. Authored API documentation and streamlined CI/CD pipelines for faster deployments. Developed AI-powered assistants using AI SDKs with multilingual support (English, French, Korean). Built mortgage and rent calculators in JavaScript, reducing agent quote time by 50%. Leveraged AWS, Azure, and GitHub Actions to enhance scalability, automation, and reliability.

Built and deployed full-stack applications using React, Next.js, Tailwind, Node.js, and NestJS, integrating APIs, Webhooks, and databases like PostgreSQL, MongoDB. Deployed via Netlify, Render, Docker, and AWS, with hands-on experience in CI/CD and modern development workflows. Integrated third-party services using reusable API patterns and ensured secure authentication and validation with Zod. Implemented Google and Kakao OAuth social login and managed authentication with cookie/token-based systems. Practiced agile development with GitHub Flow, daily scrum, and Kanban-based ticketing. Actively contributed to code reviews, technical discussions, and QA cycles to improve product quality and team alignment. Documented APIs with Swagger and collaborated across teams to align contracts and promote scalable service design.

Performed security compliance tests on L3/L4 network devices to ensure alignment with national security protocols and cryptographic standards. Worked on issuing Security Function Certificates for IT products used in government and public-sector networks. Streamlined vendor communication by introducing ticketing workflows and standardized test templates, cutting certification timelines by 40%. Gained hands-on experience with network protocol analysis, system-level troubleshooting, and policy-driven testing workflows within a regulated security environment.

Designed and simulated cloud infrastructure on Microsoft Azure by interpreting detailed technical requirements. Provisioned VMs, configured public and internal load balancers, and built fault-tolerant architectures within a single virtual network and subnet structure. Planned scalable IP ranges, applied subnet-level traffic filtering, and documented infrastructure decisions in clear technical manuals. Presented the design internally to support team alignment and operational clarity.

Developed and maintained Salesforce and marketing technology solutions, including email automation workflows, ensuring seamless integration with business processes. Built and maintained websites and emails using HTML, CSS, JavaScript, and other web technologies, ensuring cross-platform compatibility, optimized performance, and seamless user experience. Documented infrastructure decisions, operational workflows, and system configurations in comprehensive technical manuals; presented findings internally to improve team understanding, streamline processes, and ensure alignment. Collaborated with cross-functional teams using Scrum, Jira, and Confluence to design and implement marketing automation and CRM solutions, driving operational efficiency, streamlined workflows, and enhanced campaign effectiveness.

Completed a government-certified cybersecurity training program, ranked in the top 3 participants and awarded a Minister’s Award for excellence. Trained by industry professionals in key areas such as information security consulting, compliance (ISMS-P, ISMS), and security policy design. Built simulated IT infrastructures using open-source tools, configuring firewalls, WAS, IDS, and IPS. Led a final team project focused on vulnerability assessment, conducting both scripted and manual testing based on Korea’s security standardsproducing a detailed diagnostic report, risk evaluations, DoA-level negotiations, and mitigation plans. Presented findings through data-driven visualizations and team presentations, strengthening both technical and communication skills in practical scenarios.

Completed INFS 680: Info Security & Cryptography (NIST, ISO/IEC 27002) Conducted simulated risk assessments and policy design projects

Developed advanced English proficiency and cross-cultural understanding, with additional studies in Canadian history, multiculturalism, sustainability, and universal design.

Studied multilingual opera, gaining cross-cultural knowledge and insights into human psychology and language that support rapid learning of new programming languages and a user-centered approach to UX.