
adalberto silva
project manager
About
Executive with experience in project management, commercial and industrial processes, focused on process improvement, control systems and quality management. Very focused on results and people management, good in negotiation and communication. PMP certificate active, he served as Integration and Tests Manager in the SAP-CCS Project of Neoenergia. Quality Auditor and Senior Examiner of PROPEQ (Pernambuco Quality Award) - 2007. Developed process improvement work in the Distribution Board Quality Group, focused on the Billing and Reading processes, Projects New Connections. Was Reading and Delivery of Accounts Manager of the state of Bahia, where conclude the Roll-out of On Site Billing Project ahead of schedule, was too Coelba's Credit Recovery Manager. Currently working like Manager of Monitoring Measurement Center, implementing Energy Balances and Calculations of Loses in MV. Specialized in: Project Management, e-Commerce Management, Quality Systems and Industrial Automation.
brazil
salvador
utilities
sap, sap erp, microsoft project, business process, project management, pmo, pmo, processos empresariais, management, integration, pmi, team leadership, negotiation, pmp, pmbok, coaching, automation, ms project, strategic planning, software project management, quality system, erp, sap r/3, process improvement, business process design, itil, people manager, negotiator, communicator, educator, sap is u, sap crm, quality auditing, business process improvement, business intelligence, access lists, sap implementation, it management, cobit, it service management, sap bw, six sigma, focus in results, acl, melhoria de processos
Experience

project manager

credit collection manager
coelba oficial
Responsible for the management of Accounts Receivable and reduction of Debt, coordinating 2 administrative and 4 operational units in the regional ones.

reading unit manager
coelba oficial
Responsible for the process of Reading and on site Billing (OSB) of Bahia. Coordinated the roll-out of OSB project with one month in advance, and implemented quality improvements and field results auditing using googleearth to monitor activities and add value to process results.

specialist of the distribution director
neoenergia
* Member of the Quality Review Project of Commercial and Technical Processes, responsible for the Review of Indicators, Management Improvement and Implementation of Best Practices. Focused on the processes of: Invoicing and Reading * Collection * New Connection and Projects.

telemetry and hv and mv billing manager
celpe oficial
Management of HV and MV reading and invoice of Celpe. Responsible for the invoice of all HV and MV customers and the expansion of Telemetry in Pernambuco state.

manager of integration of legacy systems and billing
celpe oficial
* Manager of the SAP-CCS Project of Neoenergia, in several phases of the project: Integration of Legacy Systems * Billing Module * PMO Extended, responsible for implementation plans and control of project progress * Manager of Integrated Testing and Assisted Operation during the Go-Live of the Distributors (Cosern, Celpe and Coelba).

commercial planning and control manager
celpe oficial
Coordinator of the Commercial System Billing and Reading Module (SIC), responsible for the planning and maintenance of indicators. Also responsible for the development and implementation of the self-service system at Celpe's agencys.

business analyst
celpe oficial
Responsible for managing the demands of correction and modification of the commercial system (SIC) of the Neoenergia distributors, and support to the processes of recovery of credits and collections, developing analysis scripts in ACL (Audit Command Language) to select actions of Accounts Receivable .

business process analyst
celpe oficial
Responsible for the standardization and monitoring of the technical processes of connection, measurement, reading and cutting in the Commercial Procedures unit. Responsible for the technical adequacy of the Group B Telemetry System - EURIDIS protocol (Agreement between ADEMI and CELPE), with work published in SENDI Brasilia. Celpe Site Content Manager, winning the TOP 10 IBEST award.

electrical engineer
celpe oficial
Engineer of the Commercial Process, working with review and standardization of service procedures and technicians of the service agencies, conducting training for all service agencies in the Pernambuco state.

instrumental technician pl
alcoa
Responsible for the maintenance of the Industrial Finishes of Sheet Finishing; Responsible for the implementation and development of the Sheets Finishing Oven Supervisor using the iFix 5.0 softwares (HDMI / SCADA).

junior instrumental technician
alcoa
Coordinator of the calibration plans of the Itapissuma plant, using the SMI-System of Industrial Maintenance. Auditor of ISO-9000 Quality Systems.

electrical technician
alcoa
Responsible for the work team of the Alcoa Itapissuma plant, responsible for the execution of the Industrial Maintenance of the plant, of the utilities sector and for the personnel control and billing of the unit.

electrical technician trainee
alcoa
Trainee of Electrotechnology of the Engineering Sector, working in the Utilities Sector of the Itapissuma unit. Participant in the ISO-9000 implementation process.

corporate manager of the distribution measurement monitoring center
neoenergia
Responsible for the Monitoring of interchanging Measurements, Free Customers, Generators, Operational Substations of Neoenergia´s Group and for the monitoring the planning the preventive maintenance of the interchanging Measurements and Substations. Mission: Monitor, standardize, extend and automate the processes of Measurement Monitoring.
Education
gw investment institute
education
fgv eaesp - escola de administração de empresas de são paulo da fundação getulio vargas
project management
fafire - faculdade francinetti do recife
commerce
universidade de pernambuco
electrical engineering
etfpe - escola técnica federal de pernambuco
adalberto silva's Contact Information
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