silena preston

* Contacted injured parties and legal representatives to assist with the handling of medical/funeral invoices relating to a claim. * Managed a large inventory of claims while controlling costs and maintaining a high level of customer service. * Member of the team releasing a new medical invoice auditing software program and managing the training of other adjusters on the new program. * Trained and mentored new medical payments adjusters in Maine, New Hampshire, and Vermont.

* Responsible for assisting claims adjusters with clerical duties. * Completing dictation and filings * Sorting, delivering, and managing incoming and outgoing mail * Assigning inspections to road representatives. * Data entry of notes for road representatives into applicable systems

Progressive is a place where collaboration is encouraged, hard work is rewarded and creativity is celebrated. Each of our employees has a role in our success and together, we continue to find new and better ways to satisfy our customers and move the insurance industry forward.With over 75 years of business, we ensure more than 13 million customers. People from all walks of life, all fields of business and all 50 states make up our diverse group of more than 28,000 talented professionals. With six large locations and hundreds of smaller claims and legal offices across the country, we collectively work toward our goal of becoming consumers' number one choice for auto insurance.