Sifaat Qasim Imam

• Managing design and implementation of Azure Disaster Recovery (DR) and Business Continuity (BCDR) solutions using Azure Site Recovery (ASR) and Azure Backup • Architecting highly available, scalable, and secure cloud environments aligned with business objectives and compliance requirements • Performing Business Impact Analysis (BIA) and defining RTO/RPO strategies for mission-critical workloads • Designing and deploying DR architectures (Pilot Light, Warm Standby, Active-Active) across Azure regions • Managing end-to-end Azure infrastructure including Compute (VMs, Scale Sets), Networking (VNet, VPN, Load Balancer), Storage, and Identity (Azure AD / Entra ID) • Implementing failover, failback, and DR drills, ensuring readiness and minimal downtime during disruptions • Automating infrastructure and DR operations using PowerShell, Azure CLI, and Infrastructure as Code (Terraform / ARM / Bicep) • Driving cloud cost optimization (20–30%) through right-sizing, reserved instances, and best practices • Strengthening security using RBAC, Conditional Access, MFA, and Zero Trust principles • Managing Microsoft 365 ecosystem (Exchange Online, SharePoint, OneDrive, Teams, Defender, Purview, DLP) • Supporting modern workplace solutions including Intune and Azure Virtual Desktop (AVD) • Creating SOPs, architecture documentation, and runbooks for DR and cloud operations • Leading migration of on-premises workloads (100+ servers) to Azure, ensuring secure and seamless transition • Handling incident, problem, patch, and capacity management, ensuring high availability and operational excellence

System Engineer - Infra Assure Trading LLC, Dubai 10/2025- 04/26 o Managed on-prem and hybrid infrastructure environments leveraging Hyper-V, VMware, and Azure integration for improved scalability o Supported business continuity and disaster recovery readiness through backup solutions and coordination with cloud DR strategies o Monitored infrastructure health, performance, and availability using PRTG, ensuring proactive issue resolution o Administered virtual machines, storage, and cluster environments, optimizing resource utilization and uptime o Handled backup operations (Unitrends) including job monitoring, retention policies, and periodic restore validation o Maintained Windows Server environments, including patching, system health checks, and service availability o Managed email security gateways and investigated security incidents related to spam, malware, and phishing o Worked on incident, change, and service request management, collaborating with infrastructure and security teams for timely resolution

•Administer and maintain Microsoft Azure services, including compute, networking, and storage components to ensure optimal performance and availability. •Identify misconfigurations and vulnerabilities in cloud services. •Ensure compliance with frameworks (ISO 27001, NIST, GDPR, HIPAA, etc.) •Verify proper access control, identity management, and data protection. •Design and implement secure cloud architectures for IaaS, PaaS, and SaaS environments. •Reduce risks of breaches, data leaks, or regulatory penalties. •Review use of MFA, privileged access (PIM/PAM), and role-based access. •Regular patching & vulnerability management. • Managing MDM and MAM Policies •Integrating security measures into every phase of the Software Development Lifecycle (SDLC). •Perform regular system upgrades, patch management, and performance tuning to maintain system integrity and optimal performance. •Worked on Shift left mindset and Identify potential threats and attack vectors during architecture and design phase. •Apply security best practices in cloud deployments (network segmentation, encryption, key management). •Create and maintain comprehensive technical documentation, including configuration details, standard operating procedures (SOPs), and architectural diagrams. •Proficiently provisioned Platform Landing Zones and Application Landing Zones using Terraform (IaC) •Automate cloud provisioning and deployment using Terraform or similar tools. •Monitor system performance and ensure high availability and reliability. • Patching activity. • Conduct vulnerability scans and penetration testing on cloud infrastructure. • Monitoring and troubleshooting as per the issue. • Implement security baselines, hardening, and CIS benchmarks for cloud resources. • Capturing information with Dev team according to that providing them the solution. • Automate deployment, operations, and decommissioning of workloads and resources with PowerShell scripts & terraform.

•Implements a strategy for managing identity, access, configuration, and monitoring in Azure and M365. Automate cloud •provisioning and deployment using Terraform or similar tools. •Use CSPM tools (Prisma Cloud, Azure Security Center, AWS Security Hub) for continuous compliance checks. •Monitor system performance and ensure high availability and reliability. •Good hands on experience on Scaling strategies •Maintain documentation for cloud security policies, configurations, and incidents •Provide and manage azure IAAS support to end users. • Identify cloud providers, services, and compliance requirements. Prepare reports for management and audits on cloud security posture. •Managed Azure AD, RBAC roles, IAM and AD integration from On-prem to azure AD. •Deployment of azure resources using terraform, Azure ARM templates, powershell, azure CLI, terraform etc. • Deployment of azure policy for (built-in/Custom) policy to remediate non-compliant resources. • Configured backups and replication of •Azure VMs, storage accounts, etc. using Recovery service vaults. . • Resize azure resources as per client requirement for vm, disks, etc. •Maintain regular backups with tested restore procedures. •Implement Data Loss Prevention (DLP) policies. • Use Cloud Security Posture Management (CSPM) tools to monitor compliance. • Configured & Managed Azure file share & Azure File Sync in the client’s azure environment. • Configured and managed •Deployment and maintenance of microservices •Automate deployment, operations, and decommissioning of workloads and resources with PowerShell scripts &terraform. •Monitoring, Troubleshooting, and providing L2/L3 Level of support for customer environment. Hands on experience on •Core Azure AD technologies, MFA, SSO, enterprise applications, AD Connect, •Coordinate between 24/7 monitoring team & technical/client consultants for regular process improvement. •Conduct periodic internal audits and remediation of deviations

Working As a Cloud Architect/Cloud Manager for Mahindra finance. •Develop, maintain, and enforce cloud security policies, standards, and procedures. •Handling All 1500+ Branches and Head office of Mahindra Finance Cloud environment. Plan and Develop Roadmaps and Deliverables to advance migration of existing Solutions On-premises systems/application/workloads to Azure/OCI Cloud. •Develop Workload migration plan in conjunction with another team. •Migrate Data from traditional database to Azure/OCI Databases. •Design and Implementation of High Availability (HA) Systems. •Worked on The Azure Migration Process Stage 1: Assess. Stage 2: Migrate. Stage 3: Optimize. •Worked on Major migration projects which included, On premise VM-ware VMs to Azure, On-premises Hyper V VMs to •Azure, On-premises Physical servers to Azure and Exchange migration. •Handling Azure and OCI Cloud of Mahindra Finance. •Developed Architectural strategies for Oracle based application in Oracle cloud. •Developed and enforced best practices for Oracle architecture. •Solutioning and Designing Of OCI workloads •Managing Clustering services of Fintech setup •Good exposure to scaling, load balancing services. •Build and maintain our automated service provisioning features. •Manage incidents with a focus on service restoration •Monitoring and securing the unique Azure hosting and virtual networking technologies •Cost Optimization is the most integral part of my KRA. Need to proactively work with my CSP partner for Saving cost for my organization. •Handling a team of more than 10 resources (cloud Administrator) and assigning them tasks as per the priority. •Implementing and working on Landing Zone. •Performing Test restoration regularly for Backups. •Preparing signed Documents for every process. •Performing Failover testing for Disaster recovery in GCP/Azure. •Compliance and Risk Management.

Working in Tier 1 support wherein we have look after all the incidents which are coming in Microsoft incident management tool named as ICM. Need to make sure all the DevOps CI-CD pipeline are running fine and need to create or edit CI CD pipeline. Need to Check Health Logs on Jarvis health page tool Need to Fetch Logs for failed Jobs on Geneva. Managing Azure Application insights and raping data lookups on regular basis as per requirement. Working With DevOps/Engineering team on issues related to codebase. Running scripts in Visual studio as per requirements. Onboarding and takedown for customers as per requirement.

Working in L1 IT Operation team. Worked on Migration Projects from On-premises physical servers to Azure Cloud. Extensively working on Azure Migrate Tool. Working for a Multi-client project where we handle IT infrastructure of more than 58 major clients. Manage Azure and OCI subscriptions and resources Create and configure storage accounts Import and export data to Azure Implement Azure/OCI backup Create and configure a Network Security Group (NSG) Monitor and troubleshoot virtual networking

Responsible for delivering architecting guidelines for web and digital deliveries. Designing new and innovative solutions to the challenges in the company and providing support and results in Migration, deployment, manage, and administer cloud environment. Provide expertise in Microsoft Azure, AWS, Alibaba Cloud, Microsoft Office 365, Microsoft SharePoint, Microsoft Power BI, Microsoft Exchange Admin Center, Active Directory Domain Services (ADDS), security and identity management, Server Management, IIS management and networking infrastructure. Worked on disaster recovery tools, Jenkins CICD, Ansible, Azure monitoring solutions, Nagios, Kubernetes Containers, Azure DevOps, Runbooks (custom scripts). Drive through-partner deployment and utilization of Azure services by supporting partners in pre-sales technical efforts.

Managing and administering Azure Infrastructure (of Windows Server 2016/12 R2, Microsoft SQL Server 2016/17) and other cloud infrastructure i.e., Amazon AWS and Google platform resources. Crucial areas include Azure DevOps (VSTS), GitHub, Microsoft SharePoint, Microsoft Exchange Admin Center, Active Directory Domain Services (ADDS), security and identity management, Server Management, IIS management and networking infrastructure. I have designed and implemented a few architectures for client to enhance the performance and maintenance. Implemented automation using Azure Runbook, Logic APPS and Microsoft flow, Azure WebApp, and Functions. Troubleshooting complex issues, identifying root causes, and developing a solution. Ensure continuous availability of stable environment for a smooth deployment. Worked on VoIP server, Power BI etc. Also perused Microsoft DevOps, MCSA in Cloud and AWS (Amazon Web Services)

Looking after Maintenance & Troubleshooting of (ADSL Line) Broadband Connectivity, IP Centre and fixed line Services. End-to-End testing of the customers services as per customer solution requirements. Daily interaction with customers relating to their complaints. Resolving calls within a given SLA Handling the services like audio and video conferencing over ISDN and IP environment. Control over online as well as on-field support to the customers for data network. Involved in Networking, Configured Zyxel, ECI, R B Comtech, Prima, Telnet 2120, D-link, Linksys etc. Routers for ADSL services. Firewalls, VoIP, WI FI, SMTP, DNS Services, Complex ATM Leased lines which interconnect between different offices. RTM Leased lines for Major Brokers. Ethernet Leased Lines for all Corporates clients has been terminated on Cisco 2600 series switch and each port has been VLAN and this switch has been connected to ISP through Tejas Equipment’s.