
sidney allen
freight coordinator
About
Experienced Coordinator with a demonstrated history of working in the transportation, sales, and advancement industries. Strong professional skilled in Sales, Cold Calling, Customer Satisfaction, Customer Retention, and Market Analysis.
united states
louisville
sports
sales, sports management, customer service, customer satisfaction, training, cold calling experience, call centers, sports marketing, cold calling, inventory management, alumni relations, customer retention, staff retention, data entry, market analysis, scheduling
Experience

freight coordinator
mercer transportation

account manager
xpo logistics, inc.
* Developed and maintained full tuck load business * Managed accounts to retain existing relationships and grow share of business * Identified business opportunities for company services * Created quotes and sales proposals for company services * Independently generated new sales revenue * Translated business opportunities into incremental revenues through strong selling * Manage multiple projects simultaneously with a sense of urgency * Maintain and update accurate information in the company's operating systems

sales associate
victoria's secret
* Provided outstanding customer service while assisting customers with sales * Organized products and worked with back stock inventory * Assisted with visual merchandising for store

phonathon student manager
eastern kentucky university
* Contact local businesses and solicit for donation of prizes to the Phonathon Program. * Manage more than 20 student callers and collaborate with other student managers to ensure Phonathon goals are reached * Creating new incentives and new ways of motivating caller to reach our goals * Motivate students by setting nightly goals, playing games, and offering prizes for jobs well done. * Organize and manage student attendance and schedules. * Meet with students individually for evaluations to discuss their results and offer suggestions. * Keep track of overall goals and offer incentives to meet these goals.

student caller
eastern kentucky university
* Called alumni of EKU to share campus updates, reconnect them with friends, and ask for contributions to the Eastern Fund as well as complete mailings as needed. * Attended the Circle of Opportunity Dinner to strengthen the relationship between donors and the University. * Specified audience groups to connect to their individual awareness of the Eastern Fund and educated them of how they can participate in supporting the Eastern Fund. * The creation and design of Student’s Guide to EKU * Assisting in the training of new callers * Collaborating with the graduate assistant of Phonathon to establish the process for sending out all refusal notes to alumni

truck coordinator
mercer transportation
* Ensure retention of contractors * Optimize profits for contractors * Ensure compliance of drivers with Department of Transportation regulations * Input daily data required to maintain records for contractors * Manage high call volume * Prioritize duties based on level of importance
Education
meade county high school
eastern kentucky university
sports management
eastern kentucky university
sport management
Activities and Societies: NOVA- a student support service for first generation college students EKU Milestone- Yearbook on campus, served two years as a section editor
sidney allen's Contact Information
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