Siddhartha Sanyal
Director of Operations @ Tan Tock Seng Hospital
About
Experienced healthcare professional specializing in: -- Operations, with a focus on the design and development of new clinics and centres. -- Performance Management, Balance Scorecards and insights into large data-sets. -- Quality Improvement Initiatives, with publication of journal papers and conference posters. -- Line Management of Clinics and Centers, overseeing eight major organization units. -- Clinical Governance, Quality management and Patient Safety. -- Risk Management in Clinical and Operational domains. -- Masterplan and Roadmap development for hospital wide initiatives. -- Proficient at collaborating with Clinicians, Nurses and Admin staff across levels, domains and specialties. -- Significant experience in survey methodologies, which includes scale development, administration of the questionnaires and focus groups, and quantitative and qualitative analysis of data. -- Expertise in Managerial Coaching skills, necessary to direct, train and motivate employee.
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Singapore
Hospital & Health Care
Hospitals, Healthcare Information Technology, Healthcare, Change Management, Clinical Research, Healthcare Management, Leadership, Management, Policy, Training, Strategy, Business Development, Business Strategy, Healthcare Information Technology (HIT), Project Management
Experience

Senior Manager - Health Information Management Services
Singapore
- Established the casenotes-less roadmap for the newly started Diabetes and Metabolism Centre. - As a part of "e-clinical notes" initiatives, the use of clinical e-documentation went up to 60% of patient visits at the centre. This is significantly higher than the 0.5% average adoption rate across the hospital before the centre became operational. - Managed medical records library operations involving 40 staff, with a daily supply line of more than 4000 medical records to the clinics, wards, departments and registries. - Initiated process changes to standardize and optimize operations, with a focus on the often neglected intradepartmental operations (i.e. movement of medical records within the various sections of the MRO). - Developed the 8-year integrated vendor-SGH collaborative pathway for casenotes-less SGH.

Manager - Specialist Outpatient Clinics (Operations)
Singapore
- Established the Transplant Centre, the Centre for Digestive and Liver Diseases, the Head and Neck Centre, and the Orthopaedic Sports and Joint Centre at Camden (SGH’s first offsite centre) - Managed the day-to-day operations of 8 centres/clinics catering to 14 clinical disciplines. - Supervised a team of Assistant Managers and Executives, with management oversight of more than two hundred frontline staff. - Served in various committees tasked with improving the hospital’s pneumatic system, relocation of clinical laboratories, optimizing cashier operations, enhancing service quality, and increasing manpower productivity. - Project-managed initiatives aimed at improving Waiting Time to Appointment (WTA) and Waiting Time to Consult (WTA).

Manager(Clinical Governance)
- Established the Clinical Review Programme to identify preventable adverse events or breaches in standard of care through medical record review. - Managed the operations of the Clinical Governance Office which included work-plan development, budgeting, reporting to the senior management of the hospital and coordinating the activities of the various departments within Clinical Governance. - Led a cross-departmental Risk-Management team in the identification, analysis and management of clinical and operational risks to the Endoscopy Center. - Responsible for strategizing and the general management of the Medication Use Evaluation, Critical Lab Results Redundancy Analysis and Improvement of Review Rates projects. - Member of the Credentialing and Privileging, Clinical Governance, Information Technology, Quality Network and 3-year Work-plan Development Committees. - Contributed to long term strategy and policy development activities, as an adjunct policy analyst of the Health Services Research team from SingHealth. - Supervised a team comprising of executives, senior executives, assistant managers and managers. - Strategized the external and internal branding and marketing of clinical governance at SGH. - Publications in International Journals and Book Chapters on Organizational Psychology, Leadership, Healthcare Philosophy, Healthcare Governance, Biomedical Engineering and Sustainable Development

Manager, Reality Center
CAMTech
- Defined the strategy for the development and growth of the center utilized by students. - Established alliance with RMIT (Australia); the only other similar center in the region. - Managed industry partners such as Silicon Graphics Inc, Hewlett Packard and Economic Development Board. - Successfully negotiated business deals involving the Onyx 3 and Prism supercomputers. - Hosted political and business dignitaries such as the Defense Minister of Singapore, the Chinese ambassador, the Chairman of the Singapore Tourism Board and the CEO of Economic Development Board.

Project Officer
CAMTech
- Led a team of 6 researchers and students to manage, design and implement the computer forensics investigation toolset called RACES (Rapid Automated Computer Examination System). - Instrumental in the development of over 50,000 lines of code using C++, C, Ruby, Perl, and Qt. - Experienced in coding on a UNIX/Linux environment. - Key member of the ‘Virtual networked environments’ think-tank. - Liaised with external partners to set up its Virtual and Augmented Reality unit. This included training of 3-D modeling and technology demonstrations to 40 students and 2 staff.
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