Siddarth A Shah

Building Zendesk in India!! I've taken on an exciting opportunity to lead and scale an exceptional Sales team for Zendesk India. Zendesk is a world leader in AI powered CX and EX solutions for organizations of all shapes & sizes across the globe. We are re-imagining exceptional Customer and Employee service for our clients using cutting edge AI at the helm of our solutions. Looking to create endless opportunities with customers and partners in India. Pioneering outcome based pricing models using AI agents to transform Customer and Employee Service.

I lead a Sales team of highly talented Account Directors across multiple regions to run and grow the Enterprise business of LinkedIn Marketing solutions. I truly believe that LinkedIn's Marketing solutions business is disrupting the Digital advertising space and my team continues to build long term strategic partnerships with our clients by delivering immense value to help them grow their Market and eventually their top line revenue across the board! I'm passionate about how Linkedin's valuable data could be leveraged by organizations (including their Boards and CXO's) across the world to help them effectively Hire, Market, Sell and Learn to achieve their competitive edge and leading industry growth. I truly believe in investing, grooming and nurturing talent across the board. I manage a diverse sales team with varied skillsets, industries and experiences and we are all driven towards a common goal – to drive long term customer value!

As a Global Account Manager, I was responsible to manage and grow the business with the largest customers of LinkedIn across the APAC region. The role involved engaging strategically with senior leaders and CXO’s of global corporations headquartered in India and helping them transform the way they Hire world class talent and enable their workforce with next Gen skills required to stay competitive in the digital world.

As a Client Services leader, I was responsible to manage and grow a portfolio of key Global clients across the APJC region. I managed a portfolio of 8 Global clients within the Hi Tech Vertical. I was able to build and groom a talented team of sales individuals to strategically engage with CIO's and other IT decision makers and partner with them to build and manage IT solutions to eventually achieve Business outcomes for the organization. I was effectively able to change the course of our relationships with our key clients from an IT services provider to an Innovations and a Business Outcomes partner which eventually resulted in significant revenue growth and long term sustainable relationships with our clients.

I was responsible for New Business Development and Cross Sell / Upsell of existing engagements for a Global account of Infosys for the APJC region. The client was in the Manufacturing vertical and one of the top 10 client's of Infosys globally.

I was responsible for Business Development and New Client Aquisition for the India Business unit at Infosys. My Activities included Client Prospecting, Deal Structuring, Deal Negotiations and Closure. I was also responsible for managing CxO relationships with Key clients in South India. My clients included Markey names in the Retail, Manufacturng and Public Sector organizations. I've successfully been able to open new Accounts and build business in the Consulting and Turn key System Integration services area.

I was a part of the Microsoft Global Alliance team at Infosys. My responsibilities included managing the Global Alliance with Microsoft, Setting up a Concept center to showcase joint Infosys-Microsoft solutions and evangalizing the Infosys-Microsoft solutions to Global clients and prospects of Infosys.

I was a part of the Markets group at E&Y between Apri 2001 - August 2005. During this tenure I was responsible for Sales for the IT Assurance and Advisory services of E&Y for the South India region. My clients included large Banks and Financial Institutions, IT & ITES companies and Large Services organizations. I was responsible for Prospecting, Concept selling, Negotiations and deal closures.