Sidak Preet Singh

Sidak Preet Singh

AI Scientist @ Simplii Financial

About

As an AI Analyst at AICO Insights, I contribute to forward-thinking initiatives at the intersection of artificial intelligence, Generative AI, and enterprise automation. I specialize in developing intelligent, scalable solutions that streamline operations, enhance decision-making, and deliver seamless digital experiences. My expertise spans Generative AI, ServiceNow integration, and process optimization—empowering organizations to achieve greater efficiency and innovation. With a strong foundation in computer science and hands-on experience across the software development lifecycle (SDLC), I bring a methodical and collaborative approach to every project. I’m passionate about driving transformation through cutting-edge technologies and thrive in dynamic, tech-driven environments where continuous learning and innovation are key.

Country

Canada

City

Toronto

Industry

Computer Software

Skill

Python (Programming Language), Artificial Intelligence (AI), Agentic AI Development, Agentic Automation, Agentic Workflows, Software Development Life Cycle (SDLC), Methodology, Integration, Agile Methodologies, Attention to Detail, Snow, User Stories, System Administration, Service Catalog, ServiceNow Administration, HTML, Cascading Style Sheets (CSS), JavaScript, ITIL, IT Service Management

Experience

Simplii Financial

AI Scientist

Simplii Financial

LinkedIn
2026-1 - Present · 9 mos

Toronto, Ontario, Canada

Simplii Financial

Analyst and Insights Co-op

Simplii Financial

LinkedIn
2025-9 - 2025-12 · 4 mos

Toronto, Ontario, Canada

AICO Insights

AI Analyst - ServiceNow

AICO Insights

LinkedIn
2025-2 - 2025-7 · 6 mos

• Led the implementation of ServiceNow’s Now Assist, deploying custom AI agents to automate ITSM workflows, enhancing employee experience and operational efficiency. • Built and executed Automated Test Framework (ATF) test suites to ensure robust regression coverage for custom apps and integrations. • Customized workflows, business rules, and script includes to meet evolving business needs, ensuring scalable and maintainable solutions. • Acted as a bridge between business stakeholders and technical teams to ensure alignment on AI and platform initiatives.

Curio infotech

ServiceNow Developer

Curio infotech

2021-11 - 2024-3 · 2 yrs 5 mos

Delhi, India

• Effectively managed a high volume of cases, consistently meeting or exceeding deadlines, and implemented a customized service portal solution that reduced the time taken to fulfil the service request. • Developed Automated tests which were leveraged to complete regression testing within 2 hours. • Implemented successful REST integrations between the ServiceNow instance and GitHub. • Developed and customized workflows, business rules, and script includes on the ServiceNow platform as per business requirements.

Education

Lambton College

Lambton College

LinkedIn

Artificial Intelligence & Machine Learning

2024-5 - 2025-12 · 1 yr 8 mos
Guru Tegh Bahadur Institute Of Technology

Guru Tegh Bahadur Institute Of Technology

LinkedIn

Computer Science

2019 - 2023 · 4 yrs

Sidak Preet Singh's Contact Information

Email

******@***.com

Phone

(**) *** ****

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