sian reynolds

administrative clerk

About

I’m a Client Services Account Manager at ISO Quality Services Limited. We specialise in helping businesses improve through the implementation of ISO and BS EN Management Standards, ISO consultancy and ISO training. Each ISO standard has its own benefits to your business but common benefits include: * Competitor advantage * Improved business image * Smoother running operations If you’re interested in finding out more, please contact me or take a look at our website: https://www.isoqsltd.com/ Background My work background has covered a variety of different roles over the years. After achieving a Diploma of Higher Education at the London Studio Centre in Dance, Music and Anatomy, I worked and travelled as a professional dancer. Following knee surgery, I began working in office/administrational roles and was a Personal Assistant for an events company in North Wales for 7 years. Specialties ISO 9001 Quality, ISO 27001 Information Security, ISO 14001 Environmental, ISO 45001 Occupational Health and Safety, customer service, customer care, new business development

Country

united kingdom

City

worcester

Industry

human resources

Skill

administrative assistance, system administration, dance, management, payroll, budget control, stock management, hr policies, bilingual communications, complaint management, customer service, customer satisfaction, customer relations, entertainment, sales, receptionist duties, secretarial skills, welsh speaker, admin

Experience

client services account manager

iso quality services limited

2018-6 - 2018-9 · 4 mos

bar manager

creative events

2009-2 - 2011-4 · 2 yrs 3 mos

I worked as a bar manager for an events company in London. I managed up to twelve members of staff during events such as 'The Brit Awards', 'The ideal home show' and 'The wedding show' The position invoked keeping a high standard of customer service. I also dealt with many customers face to face.

administrative clerk

matthew squire (afa) & company

2018-12 - Present · 7 yrs 10 mos

pa

clwyd shopfiters & exhibition services

2011-4 - 2016-3 · 5 yrs

As PA I was responsible for arranging locations and times for meetings with clients,project planning, payroll, invoicing clients and dealing with company telephone calls. I was responsible for co-ordinating teams of administration assistants and ensuring that all projects were completed within agreed deadlines.