Sia Chen

Coursework: AI Product Management · GenAI · Large Language Models (LLMs) · AI Evaluation & Metrics · AI System Architecture Design · Prompt Engineering · AI UI/UX Design · Go-to-Market Strategy for AI Products · AI Hypothesis & Experimentation · AI Product Development Technologies & Tools: LLMs · Embeddings & Vector Search · LangChain · Python · Prompt Engineering · RAG · Evaluation Frameworks Key Projects (in development) Provider Matching AI — Product Manager Comply AI — Product Manager Skills gained: AI product strategy · ML/LLM scoping · system architecture · prompt engineering · evaluation metrics · user research · prototyping · stakeholder communication

Owned and scaled internal risk analytics and compliance platforms supporting head-office audit, AML, and governance oversight for a multi-trillion-RMB custody business. ●Built and scaled a centralized risk & compliance analytics platform covering AML, KYC, and product exposure across 100+ branches ●Translated complex regulatory requirements into automated system rules, reducing manual compliance review effort by ~30–40% ●Partnered with Engineering to implement data validation checks and UAT protocols, improving data accuracy and audit readiness across recurring regulatory cycles ●Developed executive dashboards to monitor key risk indicators (e.g., KYC completeness, abnormal balances), reducing issue detection latency by ~30% ●Synthesized transaction trends and incident data into actionable insights, driving nationwide process standardization and accelerating remediation cycles by ~25%

Owned end-to-end optimization initiatives for SMB lending products across credit lifecycle, driving process standardization and improving operational efficiency. ●Product Ownership: Managed the end-to-end SMB lending product suite, standardizing the credit lifecycle to boost operational throughput. ●Regulatory Integration: Transformed policy and compliance requirements into automated system logic, bridging the gap between Risk and Technology teams. ●Process Transformation: Led a cross-functional redesign of the loan onboarding journey, enhancing execution consistency and reducing friction in the approval funnel. ●Automation & Controls: Identified and remediated process gaps by implementing workflow automation, significantly reducing operational risk and human error. ●Stakeholder Influence: Facilitated executive decision-making through data-driven analysis, securing resources for high-priority product remediation and growth initiatives.