Shy yap

Store Manager @ Bluebell Group

About

Experienced retail leader with over 16 years in the fashion and lifestyle industry. Proven track record in sales performance, team development, and store operations. Strong interpersonal skills with the ability to drive customer satisfaction and team success. Currently serving as Store Manager for b.space at Seibu TRX, managing daily operations and leading a dynamic team.

Country

Malaysia

City

WP. Kuala Lumpur

Industry

Luxury Goods & Jewelry

Skill

Retail Operations & Sales Management, Visual Merchandising, Staff Training & Leadership, Inventory Control & Stock Planning, Customer Experience Excellence

Experience

Store Manager

Bluebell Group

2023-11 - Present · 2 yrs 11 mos

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

- Manage daily operations and visual merchandising for a premium multibrand store carrying Acne Studios, Y-3, Wooyoungmi, We11done, Palm Angels, OSOI, Autry and other designer labels. - Coordinate and execute brand activation events, VIP engagements, and visual campaigns. - Coordinated closely with Seibu Department Store management to ensure seamless operations and brand alignment. - Increased total sales by 15% in the first seven months of 2025 compared to the same period in 2024. - Participate in annual bazaar sales, achieving significant sell-through of seasonal merchandise.

Assistant Store Manager

Bluebell Group

2022-4 - 2023-10 · 1 yr 7 mos

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

- Supported retail manager in daily operations, sales strategies, and staff training. - Managed premium multibrand assortment including Miharayasuhiro, Kenzo, Marcelo Burlon and other designer brands. - Participated in 1–2 annual bazaar sales, driving clearance of seasonal stock.

Supervisor

Bluebell Group

2017-7 - 2022-3 · 4 yrs 9 mos

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

- Managed team scheduling, sales floor coverage, and inventory control. - Mentored junior team members and implemented merchandising standards. - Participated in seasonal fashion shows (2017–2019) to enhance brand visibility and customer engagement.

Retail Executive

Club21

2017-1 - 2017-7 · 7 mos

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

- Promoted from Assistant Supervisor. - Handled stock analysis, reporting, and coordination with HQ team. - Maintained high service standards and exceeded monthly sales goals