Shweta Sahalot
Product Manager - Biometric Payments @ JPMorganChase
About
At NCR Voyix, my role as Product Owner brings me to the helm of significant initiatives, including a $25 million project. My strategic approach to product backlog management, coupled with a strong grasp of agile methodologies like Scrum and Kanban, empowers our teams to deliver exceptional product visions that resonate with the market and align with stakeholder expectations. Leading with influence and credibility, I guide over 15 Software Engineers and 10 Quality Engineers, ensuring our collaborative efforts surmount obstacles and manage release cycles with precision. My dedication to product delivery and change readiness defines the high standards of my professional ethos, which is rooted in ensuring effective user story mapping and facilitating cross-functional team dynamics for optimal outcomes.
United States
Irving
Hospitality
Community of Practice, Corrective Actions, Conflict Resolution, Velocity, Backlog Management, Quantitative Data, Product Analytics, Functionality, User Behavior, Product Vision, Selenium Testing, Product Operations, scrum , Payments, Payment Systems, Payment Gateways, Payment Card Processing, FinTech, Acceptance Test–Driven Development (ATDD), Product Launch
Experience

Product Owner - Aloha POS, EDC, CP
Dallas-Fort Worth Metroplex
1. Owned & managed the product backlog for complex & matrixed products, achieving a 30% reduction in backlog size and a 50% increase in backlog refinement efficiency through prioritization aligned with the strategic roadmap. Led & presented at collaborative events (product road mapping, release planning, quarterly PI reviews, planning) 2. Partnered with the Product Manager to develop product roadmap & vision by identifying opportunities to deliver value to customers by harnessing user research, customer feedback & market analysis of product metrics. 3. Implemented Agile frameworks (Scrum, Kanban) utilizing Jira Align, & Confluence to optimize product development processes which facilitated efficient delivery of new capabilities & enhancements, resulting in a 3x increase in stakeholder satisfaction. 4. Managed release planning, & execution for 5-7 maintenance releases/month and 3-4 feature releases/ quarter for Aloha in-store products through successful product development life cycles resulting in 40% improvement in overall system stability and a 10% reduction in operational costs. 5. Reduced defect rate by 60% resulting in enhanced product quality & overall customer satisfaction score (CSAT) by implementing rigorous coding standards & checkpoints. 6. Led globally dispersed and cross-functional teams of over 30 Engineers around a unified product roadmap while negotiating strategic resource allocation & managing budgets to drive on-time product launch. 7. Achieved 25% increase in sales through collaboration with the User Acceptance Testing (UAT) team & cross-functional stakeholders & by implementing a user-centric testing methodology & directly engaging with customers.

Scrum Master - Aloha POS, EDC, Chromium, CGA
Fort Worth, Texas, United States
1. Fostered high-performing scrum teams of diverse sizes, cultures, organizations, & values by guiding them through Agile transformations, organizational process design & implementations resulting a 20% increase in team velocity. 2. Managed scrum ceremonies including daily standups, sprint planning, demos, reviews, & retrospectives. Initiated team bonding activities that cultivated efficiency & productivity by fostering interpersonal relationships. 3. Acted as global agile change agent with exceptional communication and people skills, driving high-performing teams toward impactful results through collaborative coaching and emphasis on real-world outcomes driving revenue up by 20%. 4. Leveraged analytical and problem-solving skills to extract trends and provide insights from large, multi-source datasets with increased efficiency. Translated complex data into customer-centric actionable intelligence by a data driven model with an accuracy of 85% while considering customer service mindset and partner demands. 5. Collaborated with product teams for impediment resolution, identification and management of dependencies, resolution resulting in 25% reduction in turnaround times while ensuring customer solutions support business goals.

Software Engineer - Pulse Server Side
Dallas-Fort Worth Metroplex
1. Developed software solutions by studying requirements definition, conferring with stakeholders, and studying systems flow, data usage, and work processes resulting in 3 on-time and within budget solutions. 2. Investigated problem areas, developed workaround for bugs and blockers and improved code quality by an average of 15% thereby contributing towards significant improvements in engagement metrics. 3. Determined operational feasibility by evaluating analysis, problem definition, and proposed solutions leading to identification of 7 potential operational issues early on in internal projects. 4. Worked with the product owner towards code-maintainability and improving coding standards for the product. 5. Streamlined internal data analysis workflow by automating regression testing, reducing execution time by 96%. Tech Used- .Net/ Selenium/ C#, Kafka. 6. Documented and demonstrated solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. 7. Improved operations by conducting systems analysis and recommending changes in policies and procedures. 8. Protected operations by keeping information confidential.

Project Manager
United States
1. Managed project planning, scheduling, and tracking for an online learning platform (website and Android based application using AWS platform), while driving functional excellence for project execution and managing project expectations which led to 10% reduction in scope creep. 2. Collaborated with the product owners and the team to prioritize product features in alignment with product strategy and vision. 3. Facilitated high-engagement scrum ceremonies with 100% stakeholder participation driving significant improvement in team collaboration and measurable reduction in project cycle time. 4. Leveraged financial acumen to optimize project budget & resource allocation, ensuring project feasibility & success 5. Established a robust framework for stakeholder engagement through transparent communication and periodic progress updates reducing project-related issues by 50%. Partnered with business technology to create technical features that are required to continuously optimize system components and underline infrastructure maintenance.

Computer Science Instructor
1. Developed and delivered comprehensive programming language curriculum, resulting in significant improvement in course completion rates. Provided high-quality experience for tutors. Expanded the course catalog by developing 3 new courses & enhanced existing materials for 7 courses. 2. Worked with management and teaching staff members to identify and execute opportunities to advancement. 3. Worked and collaborated with team members to identify and execute opportunities to advance the organization.

Quality Analyst Intern- Enterprise Technology Solutions
Dallas
1. Analyzed and reviewed business requirements, and end user expectations with Business Analysts & SMEs which optimized project alignment and contributed towards 30% reduction in project scope creep. 2. Supported software quality assurance through rigorous testing resulting in a 20% increase in defect identification rate. Actively reported on potential issues to my developers facilitating 10% improvement in defect resolution time. 3. Designed automated test scripts from regression test suite for ServiceNow platform that reduced the overall execution timeline by 80%. Tech Used- Java, JavaScript, Selenium. 4. Analyzed user stories and collaborate with development team for developing for manual regression test suites 5. Developed, customized and executed detailed test cases for validating business functions and regression testing.

Computer Science Instructor
Dallas/Fort Worth Area
1. Prepared and delivered lectures to mid-school and high school students on topics such as programming, data structures, and software design 2. Planned, evaluated, and revised curricula, course content, and course materials and methods of instruction.

Teaching Assistant
Dallas, Texas
Course : Computer Science 1 CS 1337.504 Course: Data Structures and Algorithm Analysis CS 3345 Instructor: Prof. Greg Ozbin (Summer 2019 Instructor : Prof Smith Jason (Spring 2019), Prof Stephen Perkins (Fall 2018) Role: 1. Assisted the Professor and helped students understand object-oriented programming fundamentals. 2. Resolved student queries, debugged C++ programs and graded weekly assignments of 45 students.

CS Outreach Camp Counsellor Lead
Dallas
1. Provided momentum, administrative support, and mentorship while practicing valuable skills such as development of promotional materials; community building, community outreach, program planning, administration and evaluation, health promotion, advocacy, and intra-professional collaboration. 2. Organized and attended weekly Recovery Group meetings, check-ins, and events 3. Served as a mentor and advocate for other students in recovery

Sports Analyst
1. Developed databases of individual teams and athletes for progress tracking via detailed Sports Code analysis. 2. Detailed video breakdown and analysis of games such as American Football, Basket Ball and Soccer. 3. Worked as a training lead for a group of 25 analysts for the month of May-Jun 2018

Software Developer Intern
DiGiQuire Business and IT Solutions
Mumbai Area, India
1. Responsibilities included presenting ideas for system improvements and cost proposals. Worked closely with analyst and onshore team. Tech used – Java, JSP, MySQL, Servlet, jQuery. 2. Tested products in real-situation before rollout, maintaining systems once they are up and running.

Instructor
Mumbai, Maharashtra, India
I worked as an instructor in these following educational institutes: 1. Yogi's Academy: (Sep 2011 - Apr 2014) - Physics and Mathematics (grade 10th and 12th) 2. Rizing Starz Academy (Jun 2013 - Apr 2014) - Algebra and Geometry (grade 8th, 9th) 3. Brilliance Classes (Jun 2013 - Sep 2013) - Physics and Biology (grade 9th and 10th CBSE) 4. Sun Shine Classes ( Sep 2014 - Apr 2017)- Structured Programming Language (SPA), Theory of Computer Science (TCS), System Programming and Compiler Construction (SPCC) (FE, SE,TE students of Bachelor in Computer Engineering

Full-stack Developer Intern
Mumbai Area, India
1. Developed an attendance management android application based on client backend from scratch. 2. Provided technical support in various projects like College Management System, MusicX Music System 3. Analyzed and reviewed projects to be used as enterprise solutions for network automation, edge computing and build suites for Agile practices, reducing operational expenses. Tech used – Android, Java, MySQL

Intern Student
Mumbai, Maharashtra, India
This internship gave me a deeper understanding of concepts through hands-on application in IT department. I had the following opportunities: 1. To assist a\Analysis, Development, Testing and Documentation of new software solutions. 2. Follow company software data protection and security guidelines in existing software.
Education

Computer Science
Relevant Coursework: Machine Learning (Using Python), Design and Analysis Computer Algorithms (Using Java), Web Programming (using HTML, JS, SQL), Natural Language Processing (NLP), Statistical Methods of Data Science using R), Database Design (SQL), Software Testing, Validation and verification, Software Project Planning and Management, Information Retrieval, Big Data Management and Analytics
Shweta Sahalot's Contact Information
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