Shweta J

Ecommerce Operations professional with hands-on experience in order processing, marketplace PO invoicing, and fulfillment. Skilled in inventory uploads and SKU mapping/unmapping across multiple marketplaces.

● Influencer Collaboration & Shoots – Partner with influencers for brand promotions and coordinate product shoots to enhance brand visibility. ● Cross-Department Collaboration – Work closely with sales, marketing, and other teams to ensure a seamless customer experience. ● Event & Exhibition Participation – Represent the brand at various events and exhibitions across different cities to expand reach and boost sales. ● Order Management & Fulfillment – Create custom orders and manage order fulfillment efficiently using Shopify.

1. Identifying Opportunities: *Drive sales and revenue growth through effective lead generation and conversion strategies. *Collaborate with Interior Designers/Architects/Clients for business growth. 2. Strategic Planning: *Develop and implement business development strategies that align with the company's overall goals and objectives. *Create a roadmap for achieving short-term and long-term growth targets. 3. Relationship Building: *Build and maintain strong relationships with clients, partners, investors, and other stakeholders. **Negotiate and secure partnerships, contracts, and deals that benefit the organization. 4. Execute weekly Email and WhatsApp campaigns utilizing creative templates on Canvas and Photoshop. 5. Handling order specifics, inventory management, and vendor negotiations.

1. Resolve product or service problems by clarifying the customer's complaint. Determining the cause of the problem, selecting and explaining the best solution to solve the problems. Create the contents and the manuals of the gadgets. 2. Maintain Financial accounts by processing customer adjustments in the invoices. 3. Work on networks like PayPal, Asana, ZenDesk, Zoho CRM, Shopify. 4. Provide accurate, valid, and complete information by using the right methods/tools.

1. Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification. 2. Generate, edit, publish and share daily content (original text, images, video) that builds meaningful connections and encourages community members to take action. 3. Set up and optimize company pages within each platform to increase the visibility of company’s social content. 4. Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.