Shuli Tse

Shuli Tse

Head of Workplace Technology Services @ OCBC

About

I am a seasoned Program and Project Manager with a strong background in PMO, boasting a wealth of experience working in matrix organizations for both multinational and local companies such as Cathay Pacific Airways, Hong Kong Jockey Club, and Melco Resorts and Entertainment. My proven track record in managing large-scale IT and digital projects, transformation programs, and stakeholder management has allowed me to build trust and relationships with stakeholders at all levels within IT and business domains. I am well-versed in PM and ITSM tools including Office365, Jira, Confluence, ServiceNow, Zoom, and Slack, and I am fluent in English, Cantonese, Mandarin, and French. Throughout my career, I have established and implemented corporate project governance frameworks, managed various large-scale projects such as HR system enhancements, CRM system replacements, and global travel booking system replacements, as well as directed and mentored PMO teams to ensure the alignment of project delivery with organizational objectives. As a seasoned PMO expert, I have a strong ability to plan, execute, and govern projects within timeline and budget constraints. I am adept at collaborating with stakeholders, including senior management, project sponsors, and vendors, to ensure project goals are aligned with business objectives and stakeholder requirements. If you are looking for a dedicated, results-driven professional to drive your organization's project management initiatives, look no further. I am eager to bring my expertise in PMO, project management, and stakeholder management to your team and contribute to your organization's success.

Country

-

City

Hong Kong SAR

Industry

Financial Services

Skill

IT End User Services , Agile Methodologies, Product Management, Agile & Waterfall Methodologies, Scrum, IT Operations, IT Transformation, Project Delivery, Cantonese, Team Management, Customer Experience, Business Process Improvement, Business Development, Change Management, Customer Relationship Management (CRM), Service Delivery, Service Desk Management, IT Service Delivery, Service Design, Process Improvement

Experience

OCBC

Head of Workplace Technology Services

OCBC

LinkedIn
2025-2 - Present · 1 yr 8 mos

Hong Kong SAR

OCBC

Senior IT Infrastructure Project Manger

OCBC

LinkedIn
2023-9 - 2025-1 · 1 yr 5 mos

Hong Kong SAR

Bullish

Project & Product Management

Bullish

LinkedIn
2021-7 - Present · 5 yrs 3 mos

Homg Kong, Singapore, USA, Gilbrata,

Oversaw Program Management Office, Demand Management, Agile Scrum Ceremonies. Process Improvement and Project Delivery. Delivered Business Operation Projects

Link

Head of PMO, Business & IT Solutions

Link

LinkedIn
2021-2 - 2021-7 · 6 mos
Melco Resorts & Entertainment

Associate Director, Project Management Office

Melco Resorts & Entertainment

LinkedIn
2019-6 - 2021-2 · 1 yr 9 mos

Hong Kong SAR

Melco Resorts & Entertainment

Senior Manager, Service Delivery

Melco Resorts & Entertainment

LinkedIn
2018-6 - 2019-5 · 1 yr

Hong Kong, Macau

Hong Kong Airlines

Manager, Project Management Office

Hong Kong Airlines

LinkedIn
2017 - 2018-6 · 1 yr
Cathay Pacific

Service & Quality Assurance Lead

Cathay Pacific

LinkedIn
2016 - 2017 · 1 yr
Cathay Pacific

End User Support Lead

Cathay Pacific

LinkedIn
2014 - 2016 · 2 yrs
Tata Consultancy Services

Business Development Manager

Tata Consultancy Services

LinkedIn
2013-1 - 2013-12 · 1 yr

Account Growth and Relationship Management for Travel, Transportation and Hospitality, Retail and Construction Sector.

Oncard International Ltd

Regional Manager, Marketing and Operaions

Oncard International Ltd

2012-2 - 2013-1 · 1 yr
The Hong Kong Jockey Club

IT Programme Lead

The Hong Kong Jockey Club

LinkedIn
2010-9 - 2011-8 · 1 yr

Managed multiple cross-functional and departmental programs and projects including IT Transformation, ITSM project.

Cathay Pacific

IT Services Lead

Cathay Pacific

LinkedIn
2000-9 - 2009 · 8 yrs

Shuli Tse's Contact Information

Email

******@***.com

Phone

(**) *** ****

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