Vatsala Shukla (CSM®)

Product Management - Site Manager for Electric Vehicle Charging Station Deployment. We help you plan,build and operate an EV Charging Station effortlessly.

• Spearheaded OSS product roadmap & KPI dashboards for Google FCD, delivering 25% faster decision cycles and 30% higher feature adoption. • Built & automated Looker Studio dashboards, providing CXOs real-time visibility into OSS performance & adoption metrics. • Led Google Submarine Network Project, managing vendor integration and GAP analysis, improving delivery efficiency by 15%. • Authored SOPs & Detailed Functional Specs (DFS), reducing onboarding time for new teams by 20%. • Drove cross-functional alignment across business & technology, boosting client satisfaction scores by 20%. • Partnered with executives to accelerate product adoption & time-to-market of OSS/BSS solutions over Google Cloud Platform ( GCP).

• Spearheaded the Network Data Analytics team, resolving critical OSS/BSS issues and driving cost savings annually via analytics & automation initiatives with scope for AI-driven extensions. •Recently Presented performance analytics to C suits and VPs, enabling faster rollout of 5G features. • Facilitated Agile sprints & training, uplifting team delivery efficiency by 18%. • Managed project management tasks, including team training, task assignments, and Daily Stand-ups and other Scrum Ceremonies .

• Managed OSS upgrades (Blue Planet Inventory on AWS( Cloud)/Kubernetes/Docker), ensuring zero downtime transitions for DISH & Telstra. • Improved OSS order/fault/inventory management, increasing system availability by 12%.

• Supported Telefonica (Brazil/Chile) on ENM OSS issues, improving resolution SLA compliance by 25%. • Automated issue documentation & RCA, cutting manual effort by 15 hrs/month.

• Resolved orchestration errors for Colt OSS, boosting order fulfillment accuracy by 20%.

• Delivered OSS/BSS solutions for Airtel & Google Submarine Network Project, improving network efficiency by 10%.

• Led OSS integration for PTN, OTN & DWDM networks with HPE TeMip & CygNet. • Utilized TMF814 and NBI Corba for NMS-to-OSS integration, optimizing system interoperability and data exchange. • Mentored junior engineers and ensured multi-vendor compliance, enabling 100% SLA adherence. • Cross team Colaboration and coordination contributing to efficient integration.

This Program at IIM Bangalore's Executive Education was pivotal in transforming my leadership approach. The rigorous curriculum sharpened my strategic thinking, analytical abilities, and data-driven decision-making. Enhanced proficiency in navigating cross-functional challenges and leading teams through change. Cultivated a broader business acumen and a more integrated perspective on organizational strategy and execution. This program has empowered me to lead with greater vision, adaptability, and a strong focus on achieving impactful results in dynamic settings."